Professional Financial Services, Birmingham, AL

I paid our vehicle off in April 2019. It's in December 2019. There saying we owed them $1175 this with repo fee and interest.My wife called in June to ask why the title hasn't came and a guy told her it should be two weeks. Now im having to pay it so i can have a vehicle with our month old child. The reason we didnt keep on calling about the title is cause we was tying to get into a new place with contractor's building and all the stuff of having a new baby on the way.when asked why they didnt send us a bill or call they lie about it saying we sent it to another adress.then told us we moved address which i did but my wife has alwats live at the same address. Well im going have to sue them to get the money back. Now they added $610 CPI insurance 6 months into our payments.we have had full coverage the while time on this vehicle. Having to take them 2 court.

Nicest people you could deal with, they gave me a chance when no one else would. Thanks!

Everytime I have spoke with them they are very rude to me.

rip off company bad customer service

Great experience

I paid our vehicle off in April 2019. It's in December 2019. There saying we owed them $1175 this with repo fee and interest.My wife called in June to ask why the title hasn't came and a guy told her it should be two weeks. Now im having to pay it so i can have a vehicle with our month old child. The reason we didnt keep on calling about the title is cause we was tying to get into a new place with contractor's building and all the stuff of having a new baby on the way.when asked why they didnt send us a bill or call they lie about it saying we sent it to another adress.then told us we moved address which i did but my wife has alwats live at the same address. Well im going have to sue them to get the money back. Now they added $610 CPI insurance 6 months into our payments.we have had full coverage the while time on this vehicle. Having to take them 2 court.

Nicest people you could deal with, they gave me a chance when no one else would. Thanks!

Everytime I have spoke with them they are very rude to me.