Citizens Bank, Batesville, AR

The girl at the window Betzi Soliz needs a new location or job, every time my husband or I go she messes up our account. To make a simple deposit in our account she will ask you questions not just your name but too much information, she is no good. You would think she would remember you. Her customer service is LOW! She’s RUDE! I honestly want to change banks. We have been with citizens since 1992. Citizens please hide her away from your window she does not help the bank.

We love doing business with this bank

The people are always so nice and willing to go the extra mile to help you. Plus on Friday they give out free Popcorn!

Have always treated me very well! My favorite bank that I deal with. The girls that run the Pleasant Plains branch are the friendliest you will find in the banking world!

This would be a good bank but they do not pay. Hardly any interest on accounts. There are banks around that are paying 4% of checking accounts interest. My savings account was drawing 00.1% that's not being competitive at all and when I called them about it all they had to say was sorry but they couldn't touch any of the interest rates that other banks around. Could I mean what's the point in having your money in a bank where they are making big interest off you and keeping the money or going to another bank less than a mile away? That will give you 4% on a checking account. It's just not good math people. This bank either needs to get competitive or sell out because they are definitely not competitive and the bank app is the worst I've ever seen. Sorry for the bad rap but it is what it is. Take your money elsewhere. Let your money work for you. Not set there and get stagnant money is too precious these days

I closedy account with them because of their rates and fees. I still have a personal loan with them. When I was there Friday, they refused to exchange my $20.00 bill for 2 rolls of quarters stating that was a "customer service." Up until then I had no problem with that type of transaction. I had previously tried to cash a third party check, which they refused to do since I had no account with them. Once I get my loan paid, I intend to have no further transactions.

The girl at the window Betzi Soliz needs a new location or job, every time my husband or I go she messes up our account. To make a simple deposit in our account she will ask you questions not just your name but too much information, she is no good. You would think she would remember you. Her customer service is LOW! She’s RUDE! I honestly want to change banks. We have been with citizens since 1992. Citizens please hide her away from your window she does not help the bank.