I am ready to close every account I have with Arvest, after taking almost 3 hours to do a deposit and open a simple account. Tellers are handling money, without gloves, but yet the lobby is closed and you have to wait in extensive lines or parked on hold for upwards of an hour. This is an asinine procedural operation that does not have any real application in risk mitigation, and is excessively poor customer service. The flippancy of the staff is rude and callous to the excessive time delay burden on the guests. Losing 3 hours in a work day is not acceptable!
JL Reyes
3 years ago
Terrible customer service
Alberto Lorenzana
3 years ago
Jeanie Williams
3 years ago
Rebecca Handley
3 years ago
Beth Lowrey
2 years ago
I am ready to close every account I have with Arvest, after taking almost 3 hours to do a deposit and open a simple account. Tellers are handling money, without gloves, but yet the lobby is closed and you have to wait in extensive lines or parked on hold for upwards of an hour. This is an asinine procedural operation that does not have any real application in risk mitigation, and is excessively poor customer service. The flippancy of the staff is rude and callous to the excessive time delay burden on the guests. Losing 3 hours in a work day is not acceptable!
Beth Lowrey
3 years ago
JL Reyes
3 years ago
Alberto Lorenzana
3 years ago
Jeanie Williams
3 years ago
Rebecca Handley
3 years ago
Beth Lowrey
2 years ago
JL Reyes
2 years ago
Alberto Lorenzana
2 years ago