I am ready to close every account I have with Arvest, after taking almost 3 hours to do a deposit and open a simple account. Tellers are handling money, without gloves, but yet the lobby is closed and you have to wait in extensive lines or parked on hold for upwards of an hour. This is an asinine procedural operation that does not have any real application in risk mitigation, and is excessively poor customer service. The flippancy of the staff is rude and callous to the excessive time delay burden on the guests. Losing 3 hours in a work day is not acceptable!
JL Reyes
1 year ago
Terrible customer service
Alberto Lorenzana
1 year ago
Jeanie Williams
1 year ago
Rebecca Handley
1 year ago
Beth Lowrey
4 months ago
I am ready to close every account I have with Arvest, after taking almost 3 hours to do a deposit and open a simple account. Tellers are handling money, without gloves, but yet the lobby is closed and you have to wait in extensive lines or parked on hold for upwards of an hour. This is an asinine procedural operation that does not have any real application in risk mitigation, and is excessively poor customer service. The flippancy of the staff is rude and callous to the excessive time delay burden on the guests. Losing 3 hours in a work day is not acceptable!
Beth Lowrey
1 year ago
JL Reyes
1 year ago
Alberto Lorenzana
1 year ago
Jeanie Williams
1 year ago
Rebecca Handley
1 year ago
Beth Lowrey
4 months ago
JL Reyes
4 months ago
Alberto Lorenzana
4 months ago