First Service Bank, Conway, AR

Dawn Johnson was very helpful when we decided to get a personal loan. She was patient and thorough when offering options that best met our needs. My husband and I will definitely come to First Service Bank and Dawn Johnson for our future lending needs.

We have been with FSB with our banking since 2012. The customer care experience is exceptional!! Our business banking has never been easier than. With them as our bank. Dawn has been incredible with helping our business continue its success during this Covid19 pandemic.

Dawn and the first service bank staff are awesome!! They always take care of us. Wether Business or personal this is honestly a great bank!!!! The facilities are always clean and the staff are always friendly and informative.

We have been First Service Bank customers for several years. They are professional, friendly, customer oriented and are a genuine pleasure to work with. I highly recommend the First Service team!

If you need a CONSTRUCTION loan this is your bank!!! Best LTV in the state. Awesome mortgage team!

I inherited my account at this bank when I purchased a local business. My first deposit was shorted $20. I notified the bank of their error and they claimed that the money "might have gotten lost in the ATM" and that a technician would be by in about 2 weeks to look. Of course, the tech found nothing. Fast forward, the online system periodically shuts you out, forcing me to call the bank and re-set passwords. Had to do this more than 10 times. And finally, I sold the business, closed down the account, went to the bank and received a cashiers check for my account balance. Then, 3 days later the bank calls me and says that they made a mistake and there was a $15.50 cent charge that had not processed. And they want me to come pay them this $15.50. I told them they could take it out of the $20 they had stolen from me a few years back. Then, they called and harrassed another former owner who had moved on long ago for this $15.50. Since when are FORMER account holders responsible for bank errors? This has really pissed me off. Normally I don't leave bad reviews, but this has crossed the line IMO.

Dawn Johnson was very helpful when we decided to get a personal loan. She was patient and thorough when offering options that best met our needs. My husband and I will definitely come to First Service Bank and Dawn Johnson for our future lending needs.

We have been with FSB with our banking since 2012. The customer care experience is exceptional!! Our business banking has never been easier than. With them as our bank. Dawn has been incredible with helping our business continue its success during this Covid19 pandemic.