Equity Bank, Pea Ridge, AR

I had opened an account approx. three weeks prior to getting a US Treasury check. I deposited the check using my mobile. I called the bank because I made the deposit for an incorrect amount (too much) so I called the bank right away to let them know. They said they would go to the back office to get it fixed. She called me back and told me everything was fine and it had been corrected. I even received a email stating my check was deposited and was given a deposit number. I then received another email telling me that my check was not valid because I did not write (for mobile deposit) I have one account but I guess they can't figure out it came from a mobile phone. There is no way that a US Treasury check from the governments signed by me on the back should be deemed not valid because I did not write "for mobile deposit" this is a bank policy not a law. This was the first time I had deposited a check beside what I opened the account with. They also make you wait three days after your deposit to consider your deposit valid. DO NOT GO TO THIS BANK They are rude, their rules are ridiculous, and I don't know how they get away with some of the things they do, not writing " for bank deposit" does not make a check a invalid or illegal as I have spoken to disability to report this matter and they will be looking into it further.

I love the pea ridge staff. They go above and beyond. They even know you by name. Feels like family

WORST BANK EVER. DO NOT BANK HERE. They withdraw money with no authorization, TWICE. Had to call corporate to get a refund of MY money. Every location is absolutely horrible. Between customer service and just the bank in general. DONT BANK HERE!!!!

Well, I thought I had found a bank to use part-time. I was told when I opened the account there would be no fees if I signed up for online banking. I did that within a couple of days of opening the account and I just happened to open a statement and found out that Equity bank has been stealing 5.00 per month for like 5 months. I do not do business with companies that perpetrate fraud. I will be closing the account on Monday. If you don't mind a bank stealing from you then this might be the bank for you, but for me, no... I like a company that is honest.

We have had 3 loans through here within the past 3 year and have been trying to pay our last one off and Melissa will not work with us neither will anyone at corporate Melissa will not fix any of our fees that were the banks fault. Would not recommend Also no one will ever give me a call back.

I would like to give a big thank you to this Bank and specially to Janet Davis for making sure that I didn’t have to come into the bank and just taken care of me over the phone like you’re amazing. Your team is amazing your great Bank manager I couldn’t ask for a better bank you guys really go out of your way to make sure that I’m taken care of. Thank you so much 10 out of 10 you guys are 100.

I had opened an account approx. three weeks prior to getting a US Treasury check. I deposited the check using my mobile. I called the bank because I made the deposit for an incorrect amount (too much) so I called the bank right away to let them know. They said they would go to the back office to get it fixed. She called me back and told me everything was fine and it had been corrected. I even received a email stating my check was deposited and was given a deposit number. I then received another email telling me that my check was not valid because I did not write (for mobile deposit) I have one account but I guess they can't figure out it came from a mobile phone. There is no way that a US Treasury check from the governments signed by me on the back should be deemed not valid because I did not write "for mobile deposit" this is a bank policy not a law. This was the first time I had deposited a check beside what I opened the account with. They also make you wait three days after your deposit to consider your deposit valid. DO NOT GO TO THIS BANK They are rude, their rules are ridiculous, and I don't know how they get away with some of the things they do, not writing " for bank deposit" does not make a check a invalid or illegal as I have spoken to disability to report this matter and they will be looking into it further.

If you want customer service and your money to be safe. Don’t put it here. This is the worst bank ever zero stars