Desert Financial Credit Union, Buckeye, AZ

Opened an account with them, because I use an out of state credit union and I was going to transfer my money over. I'm glad I didn't, because they're the worst financial institution I have ever delt with! First red flag was they were no longer in the credit union co-op! Second red flag was they kept sending me paper statements, even though I applied for their electronic paperless banking. Final red flag and the reason I closed the account was they started stealing money out of my account and calling it "inactivity fees", without even notifying me!!! They stole $30 of my money and wouldn't reverse the charges! Had I not checked when I did, they would have stolen all of the money out of my account and closed the account, without even notifying me!!! What is an "inactivity fee", when you are supposed to be holding my money for me? You make money of off investing your customer's money and then you steal their money due to inactivity?!?! Theft is theft, no matter what choose to call it!!! I will never recommend anyone use any services you offer, because of your questionable business practices!!! You're operating out of Walmart for a reason and it's not to serve the community!!!

Dana, Mariana, and Marina were very helpful to me, kind to me and to each other, and knowledgeable. They all worked well as a team to make my experience enjoyable and highly satisfying. Thank you so much!

Ever since I have been using Desert Financial my experiences have been absolutely fantastic thanks to Diana at the branch in Buckeye.

I would recommend Desert schools to friends and family they helped and were Polite and answered all my questions

Very friendly and courteous staff , they are also very knowledgeable and are always willing to help love this branch and staff would highly recommend all to join. And love the app so easy and simple to use to check account and transfer funds .

Magda is working with me on my Helock application. She has been very helpful and gets back to me right away

Dana, Mariana, and Marina were very helpful to me, kind to me and to each other, and knowledgeable. They all worked well as a team to make my experience enjoyable and highly satisfying. Thank you so much!

Opened an account with them, because I use an out of state credit union and I was going to transfer my money over. I'm glad I didn't, because they're the worst financial institution I have ever delt with! First red flag was they were no longer in the credit union co-op! Second red flag was they kept sending me paper statements, even though I applied for their electronic paperless banking. Final red flag and the reason I closed the account was they started stealing money out of my account and calling it "inactivity fees", without even notifying me!!! They stole $30 of my money and wouldn't reverse the charges! Had I not checked when I did, they would have stolen all of the money out of my account and closed the account, without even notifying me!!! What is an "inactivity fee", when you are supposed to be holding my money for me? You make money of off investing your customer's money and then you steal their money due to inactivity?!?! Theft is theft, no matter what choose to call it!!! I will never recommend anyone use any services you offer, because of your questionable business practices!!! You're operating out of Walmart for a reason and it's not to serve the community!!!