WaFd Bank, Douglas, AZ

The ATM ate my card and they refused to help me out. This was the only card I had I just use their atm, but I bank with Western bank. Their atm froze right when I was putting in my pin and said out of service. They never gave me my card back and I guess it was shredded in machine. I went in bank and they just said sorry we have no way of getting in atm. Even though it was their screw up I am left without a card for a couple days. Would not recommend this bank!!!

Worst bank I could’ve ever came across. Bank account was closed and I wasn’t notified until a few days before it was closed. Also, during the holidays and they didn’t give me a chance to change any of my direct deposits or anything on that account. Washington federal does not care.

They make it a big deal when you go into the lobby. But take your money just fine through the drop box

Excellent customer service - great rates and great connectivity and procedures with other banks nation wide !

Great customer service from Henry, I didn’t have any questions but he was very informative.

The best service in Douglas, and Henry was amazing, his customer service and knowledge of everything is awesome.

My experience at the WaFd Branch was great. Everyone was so welcoming and kind.