Kate did an extraordinary job polishing up my silver ring and did it with a smile on her face and Josue was really attentive and kind. Both had amazing customer service. Definitely recommend !!!
Ivan A.
1 year ago
Came down to Gems N’ Loans in Escondido to check out some gold chains & as soon as I walked in, I immediately felt the great customer service. I didn’t feel like a customer but more like family. Alan, Cesar & Samantha all had great experience & were very knowledgeable with the gold I was checking out & with their inventory. Great overall experience & also picked up some great items. Great prices & very good deals! Will come back again no doubt. Thanks again Gems N’ Loans! You guys are awesome!
Cassidy Catania
1 year ago
Josue, Deborah and Samantha were all amazing! They helped my fiancé and I find the most beautiful amazing rings! The sent us photos of what we were looking for before we drove to North County. Super helpful and caring. Thank you guys so much! Can’t wait to do more business with you all!
Jessica Luna
1 year ago
Alan and Kim did a great job helping me today. They are fantastic people. Also I just wanna add that one of their jewelers otto did a customized bangle out of my grandmas gold that she gave me. So if you guys wanna customize something go to gems n loans. Thank you again for a great service.
Cyrena Engstrom
4 months ago
Stopped in at Gems n’ Loans by chance, with the intentions of just getting my ring size for a possible, future engagement ring. Ceasar asked if we wanted to look at some gorgeous rings that he had for sale, listened to what our preferences and budget was, and totally worked with us. We got this gorgeous ring for an amazing price, at excellent service! Could not be happier, and cannot wait until my boyfriend officially goes down on one knee, so that I can show this beauty off! Deborah and Ceasar gave us such great customer service!
Jackie McCaghren
4 months ago
I have had the pleasure of working with Deborah on two occasions recently, and I admire her ethics, professionalism, prompt consideration to my needs, and pleasant conversation. I highly recommend speaking with her in regards to any of your needs. She is very personable, and treats you like a true customer, and not some number. She made me comfortable, and guided me through our transaction with complete respect and confidence. Thank you for all you do Deborah!
Jacqueline (Jackie) McCaghren
Andrea Tate
4 months ago
Every time I go to GemsNLoans, I’m always so impressed by the client services. Kate helped me and I ended up purchasing a couple of gold chains and the most unique earrings. Next thing I know I’m walking out with 7 items. Kate was so kinda and even found a few items I didn’t even see! She was very knowledgeable about the various stones, materials, and settings. I fell in love with a ring to small, and she offered me a resizing service. I will be picking them up in two weeks.
She polished and cleaned my items and packed them up in jewelry boxes and gifted them up for me. So thrilled!
Noe Ayala
1 year ago
Ivan A.
1 year ago
Cassidy Catania
1 year ago
Jessica Luna
1 year ago
Cyrena Engstrom
4 months ago
Jackie McCaghren
4 months ago
Andrea Tate
4 months ago