Community First Credit Union, Fort Bragg, CA

I can’t say how incredibly helpful Jennifer at community first bank was to me. I was in a very time sensitive bind and needed help with my business account, she went above and beyond to make that possible. This is the reason why I choose to bank locally, and with people who treat you like a human being, a trait that is often not found these days, especially with banks. Thank you so much for taking the time to help me. Sincerely, A loyal customer, Rebecca Wallace

Very friendly staff, I enjoyed chatting with them. Addie was the one I set my accounts up through and she was very friendly as well. Now, I gave them 4 stars for three reasons. 1. Needing an appointment to open a bank account is just silly, even if I have to sit and wait as a walk-in I should have that option. Going in, then coming back the next day was inconvenient. Not terrible, but inconvenient. 2. "Youth Accounts have no fees and can be opened for free". They don't tell ya on the website that you still have to deposit the $25 for their savings accounts to be open. Little bit annoying, but not the end of the world. 3. I opened my Checking and Savings account. Then I opened a Checking and Savings for my 16 year old son. For my 7 year old daughter I only wanted the Savings account, but when I got home and setup my online banking she has a Checking account as well. All in all, I enjoy the bank account so far. My parents have been banking with them for over a decade and toot their praises all day. I DO like being able to see the youth accounts as a master list. Few drawbacks -- like they're not linked to Plaid so you can't easily link CashApp or Venmo, but it is still possible. Their online banking portal is antiquated and not exactly what you would expect from any of the larger banks... but it's functional! It's easy enough to use. It's also far better at categorizing purchases for expense tracking than the larger banks as well!! So older but still somehow better in a lot of ways...

In the past 4 years I have gotten multiple personal & vehicle loans working with Carina Morales & recently Amber Heck. BOTH of these ladies are very nice to work with and quick to respond in my inquiries on related matters. The Fort Bragg branch manager Tracy McDaniel is always there to help as well when needed. I will be back to CFCU the next time I need financing for sure.

They were wonderful!! Amber was professional but still very sweet and kind. She explained everything that was happening and why. They have gained another life long customer!

Opening my new account at the Fort Bragg branch was seamless and enjoyable. Amber was very helpful, with a local touch, just what I like about community banking!

When the dealership told me what the repair costs were going to be for a catalytic converter, I reached out to my Community First Credit Union. Amber and Mario worked tirelessly to help me through the loan process and we received an answer. Here’s the cool part, when my payback rate seemed a little high, they went back and worked on getting me a lower one, and they did. To me that’s real customer service. That is listening to their clients needs and limitations. It also shows genuine commitment and belief that Community First Credit Union really can make a difference in the lives of its members and their hard work proves it. Everything is good now I have my car back and a payment schedule that works comfortably for me. So to Mario and Amber, you guys are my rock stars. Thank you again.

I met with Amber Heck, Financial Service Rep., with a variety of loan questions. Amber was friendly, knowledgeable, efficient, and fully informative. I left feeling special and well cared for, as well as having learned a lot. Best customer service!

A huge thank you to Rainee Sanchez, Branch Utility, at Community First Credit Union in Fort Bragg. Rainee went above and beyond helping me with my banking needs. Rainee is very professional and resolved my issue with ease and quickness.