Our loan was sold to 21 mortgage a few months ago, so I called to do a follow up on how the property tax and homeowners insurance were to handled. Being new to property tax process I looked to the mortgage company for answers. Alec, the very helpful and polite young man who answered my call, put my mind and spirit at ease. Alec walked me through the payment process of escrow in a way that was understandable. Alec was patience with my every question.
Thank you Alec.
Celeste de la Fuente
4 months ago
I am pleased to be able to make Automatic Payments.
I had a wonderful Customer Service experience with a next day response to an inquiry on the Labor Day weekend from Chase Crawford. Thank you, Chase! :)
Steve Hatcher
4 months ago
Celeste de la Fuente
4 months ago