Buy Sell Loan Inc, Oakland, CA

This is a very good pawn shop very nice workers especially victor if you ever get the chance to work with him he will not disappoint very cool will work with you will be the very best help he is allowed to do obviously. Really great experience I am a regular because of him to be honest. If you are in need of a gift I would go there they are without a doubt my go too.

I purchased a drone. Battery does not charge. Guy had the nerve to say it was new. Really? I was not trying to return it. Wanted to know what they could do being I need to purchase a new battery. They basically said “I can’t do nothin for you man”. I am also been a customer from a long time. Companies like this destroy the resale business. I would not recommend this business.

I came because of the quality jewelry offered and had to make several trips before making a final purchase. Also experienced up charging on an item that I considered buying. Tag was $950 one day, but changed to $1700 the very next day on Valentines Week. That really surprised me-my guess is this is done often.. Unlike their competitors, they don't deal to make their product move. Maybe they don't have too. In any case, what I purchased was ticket price and no obvious attempt was offered to close the deal at a better price. The jewelry is lovely ,but don't expect big savings. Never pawned anything with them ,but as a buyer, I would expect a pawn with them would be poor return. They appear to be more of a retail operation.

Unprofessional. Rude as hell. Untrained. No knowledge of any items that walk through that door. Nothing but cheap items on their shelves covered in dust and grime. Their shelves are barely even stocked in the first place. This has to be the saddest pawn shop to ever exist.

“The staff is very rude the manager is even worse”: I totally concur! Since newest owner obtained the so-called business the service declined severely; use to be a good company. I was ejected yesterday with a racial infective by said manager. After calmly waiting for 5 minutes for the rude lady to find my long-term account I got annoyed and mentioned my displeasure and was rudely confronted. Would give 0.5 star rating (at least they required masks so they get a 0.5 rating) if I could. Contacting the BBB for age and race discrimination. KL

This is a very good pawn shop very nice workers especially victor if you ever get the chance to work with him he will not disappoint very cool will work with you will be the very best help he is allowed to do obviously. Really great experience I am a regular because of him to be honest. If you are in need of a gift I would go there they are without a doubt my go too.

Looking at reviews, you'd expect this place to be run by a bunch of crooks, maybe cigar smoke and dimly lit office where a bunch of shady business happens. However, my experiences were not only met but, exceeded. I do understand that each persons experience can differ from the next due to attitude, misunderstandings, and multiple other factors between both customers and staff, this is the nature of business. The shelves were stocked with pretty nice items and the prices were fair(ill get to this later) I think this is one of the places that had a lot happen to it during the riots and such. So the last time I visited it was a bit sparse. Yesterday 8/17/2021 I went into this location looking for an item I saw Offerup, sent a message through that app when they responded I made my way over. I ended up finding two items better than the one I was looking for. I made an offer(serious offer), the guy working with me(I don't recall his name) gave me the typical "let me see what I can do" and to be honest looking at the reviews, you wouldn't quite expect much. This is where my opinion of this location improved. He grabbed my two items, went to the back and start punching keys. His reply was we aren't too far apart on pricing, even with this, I was expecting to pay more than what I thought I would get. I paid less. Even though he could have charged more, he came through and made me pay less than what I expected!. No arguing, no bad vibes, no rudeness, none of the stuff "I" expected from a pawnshop. 12/7/2022 Visited on a whim. everything is still all boarded up. Saw a set of headphones made and offer, got accepted. Now own a really nice pair of Sony on ear headphones. Will keep coming back here. The staff is always friendly to me.

I purchased a drone. Battery does not charge. Guy had the nerve to say it was new. Really? I was not trying to return it. Wanted to know what they could do being I need to purchase a new battery. They basically said “I can’t do nothin for you man”. I am also been a customer from a long time. Companies like this destroy the resale business. I would not recommend this business.