The whole process from start to finish was smooth and quick. Pennymac and everyone involved in the whole process explained everything thoroughly and where it was easy to understand. Met our expectations and beyond. Very pleasant to deal with in all aspects of each step, always available to answer any questions or concerns we may have. Very accommodating in every way.
Cecilia Hay
1 year ago
I had a great refinance experience with PennyMac. They have been a great mortgage company while I've worked with them, and the refinance experience was no different. I appreciated the communication and how Tabitha and Agustin worked with me and explained everything along the way. Agustin was fantastic at giving me updates and relaying what I could expect. I will continue to use PennyMac and refer to anyone looking for a great company to work with.
Andrew Kennedy
1 year ago
I wasn't sure what I was getting into with an out of town lender for my second house. Pennymac was easy to communicate with and they were clear with what they needed. Their system kept generating a particular disclosure that I had already signed, but outside of that everything was easy to upload and sign. Everyone on the MAC team were polite and respectful of what my experience was and were helpful in navigating options.
Stacey Lowdermilk
1 year ago
I have been working with Pennymac since 2014 for our home purchase in South Fl. My experience has been so good, that I continued to work with them on my most recent home purchase in Tallahassee. I opted for a VA loan. They are very knowledgeable and were able to secure a very good rate, even in this climate. If/when we purchase in the future, I will work with them again.
Arielle Hutchings
1 year ago
Kaitlyn was an amazing person to work with for this process. She made sure that I was updated throughout the entire process and was super easy to reach. She always answered my questions clearly and helped me greatly. I would definitely recommend Pennymac and Kaitlyn Myers. I am so grateful for the support throughout the entire process.
Arielle Hutchings
4 months ago
Kaitlyn was an amazing person to work with for this process. She made sure that I was updated throughout the entire process and was super easy to reach. She always answered my questions clearly and helped me greatly. I would definitely recommend Pennymac and Kaitlyn Myers. I am so grateful for the support throughout the entire process.
Jadie P
4 months ago
I’m already an existing customer of PennyMac, refinanced with them and it was the best decision, it has always been great for me and this experience was very smooth, everything so easy and quick. All the staff worked promptly and explained things very clear. Everything on point. The local law firm they chose for the closing was fantastic as well. A special thanks to Adam and Peter who took care of things for me from A to Z. I’ll definitely recommend PennyMac to everyone.
Athena Chiera
4 months ago
I had a great experience with my loan - from the initial contact through to closing. Everyone seemed to really care about me, my transaction, and my loan. Requirements were clearly communicated and most of the time my processor called me before I called her. Everyone I worked with was top notch - I would recommend to anyone looking for a home loan.
Carrie Clark
1 year ago
Cecilia Hay
1 year ago
Andrew Kennedy
1 year ago
Stacey Lowdermilk
1 year ago
Arielle Hutchings
1 year ago
Arielle Hutchings
4 months ago
Jadie P
4 months ago
Athena Chiera
4 months ago