Umpqua Bank, Willows, CA

I don't bank here but was given a check & told to cash it there... I was shocked when I was told it would cost me $8.00 to cash the check because I didn't have an account there... my own bank doesn't charge. They also required a photo ID & thumb print. My friend didn't know this and was embarrassed.

Staff Teresa was personable and efficient -- made our bank visit pleasant and hassle-free.

I highly recommend Umpqua Bank. It balances old fashion superior customer service w/the most modern, up-to-date banking services. Umpqua wants your business. They go above & beyond to earn your business & trust, treating each customer w/respect, doing whatever they can to help you achieve your goals. It's Just A Great Bank!

Rebecca was super friendly and helpful with me. The environment is nice and everyone their makes you feel comfortable.

Stopped in today while traveling. Friendly staff. Wish they were my usual bankers.

I would highly recommend banking from and when you have problems calling the willow's location of Umpqua bank. The manager who helped me. I believe her name was Theresa I'm just not good at remembering names Went above and beyond today to help me with my issues. Unlike all of my visits and calls to the orland location, I They made sure to make me feel like they were there to help me And even took the time to continue looking at my account after my phone call had ended with her.

I highly recommend Umpqua Bank. It balances old fashion superior customer service w/the most modern, up-to-date banking services. Umpqua wants your business. They go above & beyond to earn your business & trust, treating each customer w/respect, doing whatever they can to help you achieve your goals. It's Just A Great Bank!

I don't bank here but was given a check & told to cash it there... I was shocked when I was told it would cost me $8.00 to cash the check because I didn't have an account there... my own bank doesn't charge. They also required a photo ID & thumb print. My friend didn't know this and was embarrassed.