First Step Home Loans, Aurora, CO

Tanaia Smith and her team need the highest of praises! I am new to home ownership and had no idea what I as doing. Tanaia helped me every step along the way. Her knowledge, compassion, dedication are only some of the words to describe her! We were able to close in a couple of weeks and the entire process was painless because of her and her team! There is no other person I would trust (had other lenders I was going to go with before the connection I had with Tanaia!) and want to have answer my questions then her. Thanks so much again Tanaia and team for all of your hard work!

I worked with Krissy Neuhaus during my home buying journey and she was absolutely AMAZING! She was always one step ahead of items needed, potential delays etc. I always felt she was looking out for my best interest. Home buying is stressful enough as it is, Krissy made the experience so much better. Being a first time home buyer, she took the extra time to explain everything and made sure I felt comfortable with the process all the way till signing. Krissy was always transparent and upfront and I would give her more than 5 stars if I could. If you are looking for a broker, I highly recommend working with Krissy.

Tanaia is a life saver all throughout the homebuying process. She helped keep me at ease all throughout the biggest financial decision of my life. She answered all my questions, and was very patient and understanding with me on the days I was a colossal scatterbrain. I couldn’t recommend her enough!

First time home buyer here. Third time approved for a home and third time going through the process after approval after failing to find a home in Denver. This was the first time I was NOT excited, very pessimistic even after Tanaia assured me she had everything under control in a very, spur of the moment notice (31 days). We had been through the process before and understood all the work it was going to take to find a home and go through the lending process. Tanaia was a ROCKSTAR! I have no idea how Tanaia and her team pulled it off but managed to get everything in order in a short period of time with minimal effort on our part. She was very professional, knowledgeable, friendly and awesome. After working with several lenders in the spur of 15 years, I would say hands down Tanaia and her team is the way to go if you want to avoid the head aches of buying a home. If you already have a lender, give First Steps Home Loans a shot, you will NOT be disappointed. They are a truly an awesome team, amazing to work with and make it easy to do business with. SHOUT OUT TO TANAIA, just a true professional and most importantly a go getter EXPERT. CALL TANAIA! She made our home owning dream come true!

Had a great experience with First Step. Tanaia in particular was a pleasure to work with and helped us get through the process for our first home and a short close on top of that! Exceptional service and very professional all-around

I wanted to let future customers know that Tanaia and the staff at First Step Home Loans work directly with you to carefully qualify for home loans. My experience was excellent, and they exceed my expectations and got a larger loan amount than expected for my purchase. I highly recommend First Step Home Loans.

Krissy from First Step Home Loans was absolutely amazing! It had been awhile since I had gone through the mortgage qualifying process. Krissy went far beyond helpful. She was clear about what what documentation was needed, and not only was she readily available to answer ALL my questions, Krissy was patient, kind, and overall a delight to talk to. Also, in some cases she contacted companies on my behalf when things seemed to get bogged down. I feel so fortunate that our paths crossed when it was time to buy my new home. I am happily settled and Krissy from First Step Home Loans had a big part in making it all happen.

Tanaia, Jodi and the rest of the team were very hands on and on top of things during the process of closing on a condo. They were very patient with me as well when I missed my original closing date. They really had my best interest in mind coaching me along the way and even checking on me during the times that my Mother was on the hospital. Thank you ladies it was a great pleasure doing business with you.