Bank of the San Juans - Division of Glacier Bank, Craig, CO

They say they’re open on Saturdays & every time we go they’re closed. Very unprofessional. Closing our account after this.

Samantha at the Craig branch was witnessed speaking very unprofessionally and demeaning to a hispanic customer in front of her child. Asking for her for id "IF she had one from here". This was said with a smirk. We never received statements, though it has been requested multiple times. They are never available by phone and we were locked out of the app several times and never received assistance as requested.

This is the nicest bank I've been to!!! No issues!!!

They say there open certain days and there not.

Closing account after over 10 years. 5 withdrawals over that period, quarterly deposits. Brianna at the Craig Branch, Bank of Colorado thanks you for giving them new accounts

This bank is terrible with customer relations. Been dealing with them for a long time and the one banker that I stayed for left a few years ago.. today I went to send a wire and got a teller that had no idea what she was doing. She had to ask and ask directions for other and had to wait for us to 5 minutes each time. Then she said wire was sent and it wasn't. I asked to close my account and had to see branch manager and she was very rude to me. Bank somewhere else!!!

Samantha at the Craig branch was witnessed speaking very unprofessionally and demeaning to a hispanic customer in front of her child. Asking for her for id "IF she had one from here". This was said with a smirk. We never received statements, though it has been requested multiple times. They are never available by phone and we were locked out of the app several times and never received assistance as requested.

Closing account after over 10 years. 5 withdrawals over that period, quarterly deposits. Brianna at the Craig Branch, Bank of Colorado thanks you for giving them new accounts