TBK Bank, Johnstown, CO

TBK bank doesn't care about the individual person at all. I have had many problems with them. The most recent is the final straw. I get paid monthly, I went to deposited my check and they are requiring a 10 day hold on funds. my employers checks are ALWAYS been good and always clear, so this isn't' a suspicious check. I asked them to call my employers bank and verify funds which they have in the past. They REFUSED! they claimed that some banks wont do that, but i know for a FACT my employers bank will. They claim its because i'm and over drafter, so wouldn't it make more sense for them to process the check faster? I went into the bank to see if after 48 hours they could remove the hold or at least give me some of my money. but no, I can't close the account either. I said 10 days was excessive, the bank manager proceeded to ARGUE with me that its SEVEN days not ten. Its seven business days 10 actual days, I guess TBK doesn't think i people use money on weekends.... So i asked her how am i suppose to feed my kids and get gas and basically live because I NEED that money that's legit my whole months paycheck. she said, "not my problem" I will be closing my account as soon as possible and i would recommend you do the same.

Wonderful, helpful tellers greet me at the drive up window. Online banking is so easy! I love being able to deposit my checks by taking a photo. Customer service is outstanding.

Opened a savings account and was told there was no monthly fee Branch manager did not know his own banks policies, or lied, and I got taken for 9 dollars. Either way if you can't trust them with your money, in what sense is this a bank?

Friendly staff, opened an account here because of its proximity to my home. Never had a problem!

Great place to do bus.

TBK bank doesn't care about the individual person at all. I have had many problems with them. The most recent is the final straw. I get paid monthly, I went to deposited my check and they are requiring a 10 day hold on funds. my employers checks are ALWAYS been good and always clear, so this isn't' a suspicious check. I asked them to call my employers bank and verify funds which they have in the past. They REFUSED! they claimed that some banks wont do that, but i know for a FACT my employers bank will. They claim its because i'm and over drafter, so wouldn't it make more sense for them to process the check faster? I went into the bank to see if after 48 hours they could remove the hold or at least give me some of my money. but no, I can't close the account either. I said 10 days was excessive, the bank manager proceeded to ARGUE with me that its SEVEN days not ten. Its seven business days 10 actual days, I guess TBK doesn't think i people use money on weekends.... So i asked her how am i suppose to feed my kids and get gas and basically live because I NEED that money that's legit my whole months paycheck. she said, "not my problem" I will be closing my account as soon as possible and i would recommend you do the same.

Wonderful, helpful tellers greet me at the drive up window. Online banking is so easy! I love being able to deposit my checks by taking a photo. Customer service is outstanding.

Opened a savings account and was told there was no monthly fee Branch manager did not know his own banks policies, or lied, and I got taken for 9 dollars. Either way if you can't trust them with your money, in what sense is this a bank?