Home Loan State Bank-Montrose, Montrose, CO

All banks are about money- and most of them act at least similarly. The differences are in the people and their attitudes. I cannot say enough about the folks at Home Loan. We are greeted by name as we walk through the door and treated like family. No need or request is ever too much trouble and is always accomplished with smiling faces and a positive outlook and attitude. This bank and the people in it do business the way you hope it would be done.

I love this community bank! The decisions are made locally and they really care about customers and the community. Seems like when people walk through the door, everyone feels like a million bucks! Mark, Kent, Tish, April, Nicolette and Andrea do a great job!

the staff are always so amazingly kind and hospitable. very patient and caring. always look forward to going there knowing i’ll be welcomed with great service. they really need a promotion!!

I understand this is a new bank. They really need to work on customer service. They also need to find out how their Atm works... Calling me multiple times because their atm let me do a feature they were unaware of unfortunately wont solve the issue. The bank Called me to come pick up a check that had already posted to my account. *Your Atm has that feature and capability* Otherwise when I selected what I was trying to do which was make a deposit, it wouldnt have let me. All the other atms in town it automatically cancels my trasaction and spits my card back out and says this feature is unavailable.This atm went throught the whole process and posted to my account and gave me a recipt with check images. I understand your confusion and frustration on you not knowing what your atm feature and capabilities are but thats not my issue and keeping me and my recipts briefly while you sit on the phone to figure out how I did that really isnt my problem that is something you all got to figure out. I dont have time to wait while you try to figure why your atm is doing deposits from another bank. I would be calling the institution for the atm and getting info on the features your atm provides you could also call my bank (credit union of colorado) and ask them why their atm is linked to (cuoc)bank because my bank told me only two atms (nuvista) being the other bank in town (montrose) are linked to them because my awesome bank is in junction. Just a heads up secret shoppers are out and your being reviewed on everything! Also the lady in blue shirt with amazing hair her name starts with A she was very sweet upon reaturning my recipts to me, I could feel the vibes!! The lady I talked to on the phone and in person, please work on your customer service and lady at drive up window had great pink pants!! Happy Holidays!!

Home Loan State Bank is a shell of what it once was. All the staff that made this bank great are gone. There’s currently a mass exodus of people and businesses leaving. Craig and La’Tisha are worms. Please go elsewhere.

Favorite place I’ve ever done banking business. Everyone is friendly and personable. Willing to answer questions, assist with the online banking app and generally go above and beyond!