Dutch Point Credit Union, Bloomfield, CT

Most family members bank here. Ive been baking here for 22 yrs. My acct was open since 12 yrs old and Donna has always been there since. I will miss everyones smiling face when I move away. 5 star

I usually don’t write reviews but I figured it’s important to help others make decisions. I personally would not recommend this bank. I moved out of state so I decided to empty my account and than close it. I completed these steps and then about one year later while trying to open an account in my new state and I was declined because I was told I owe money to Dutch Point. I was taken back by this statement as I don’t usually leave my debt unpaid. Upon seeking further info it was determined that a 3rd party was trying to debt my Dutch Point account that I believed was close and though they DID NOT pay on my behalf they were charging me because the ATTEMPT came through. I explained to them that my account should have been closed in addition to the fact that the card had not been used in about 1 year so this had to be an error. They did not care and still wanted me to pay over $100 for an ATTEMPT of payment though they did pay any of the transactions. Essentially they were asking for Free money. They refused to resolve the debt and I had to make a payment or I would not have been able to open an account in my new state. I have never experienced anything like this before and I hope no one else has to.

Super small branch with great people. Slow getting back to you via phone and email. But in-person is great.

The staff is very friendly, efficient and helpful. A true neighborhood banking place!

Very helpful and friendly, impeccable service.

Overall I'm happy with the service provided at the Credit Union. I would recommend DPCU to family members/friends. There courteous and pay close attention to your needs. D. Mebane : )

Pleasant staff. Dealt with me like a person. I feel comfortable doing business with them

They treat me like family! they're the greatest ❤️