KeyBank, Clinton, CT

My mom had a stroke in FL and I've been trying to put my POA on file with this bank for over 2 weeks now. I've left numerous messages on voicemail as well as with tellers over the phone. The branch manager, Amy Hodder, has refused to call me back. I finally got intouch with someone yesterday to set up a phone appt with her. She told him 10am today she would call me. No phone call. No answer at the bank. Only voicemail. Obviously, she is incredibly incompetent. Not to mention incredibly disrespectful to an already tough situation of one of her customers.

Friendly service. The staff make sure to answer all questions. We are new to the area and the Branch manger made sure to give a follow up call to make sure things are going well.

Very nice people. Their service was good.

Friendly bankers, great service,

This bank forgets who iam sometimes,watch yourselves,cash a check in 5-days(hold),they held it for three days. It's o.k.i would like something better. My mom has had several strokes, writing isn't an option.

My mom had a stroke in FL and I've been trying to put my POA on file with this bank for over 2 weeks now. I've left numerous messages on voicemail as well as with tellers over the phone. The branch manager, Amy Hodder, has refused to call me back. I finally got intouch with someone yesterday to set up a phone appt with her. She told him 10am today she would call me. No phone call. No answer at the bank. Only voicemail. Obviously, she is incredibly incompetent. Not to mention incredibly disrespectful to an already tough situation of one of her customers.

A one star... Really.. I was banking with this group when I was with Niagara bank.. I am only here half the year.. I love the people and the bank profile..the parking lot is open and clean.. I am promptly serviced and my checking account cannot be beat.. always support the local guys or gag on despits like b.o.a. the constrictor or Wells and his Fargo.. the reviewers are misleading just like their sorry stories..🏝️🏖️😀😎