American Merchant Services, Guilford, CT

We use AMS for our payroll services and could not be happier. Anytime we have had questions or needed anything, Jules and Karen have responded immediately regardless of when we've contacted them, and go out of their way to make sure we are satisfied. They are thorough, professional and very responsive. Definitely recommend this company!

Jules West with AMS is a phenomenal resource for any business owner. They are competitive with payroll and merchant services but also offer resources with Human Resource questions and concerns. Jules is dependable and is easy to get a hold of to answer questions and help with any issue that may arise. The support is amazing.

Since switching our payroll over to AMS, we have been completely satisfied with their service. Jules and Karen both have been phenomenal; professional, knowledgeable, and extremely responsive. Would recommend AMS for anyone in the market for a new payroll service, or other business needs.

We opened the Red Onion Pizza Restaurant two years ago and we were introduced to Jules as we started the process of organizing our business. We set up payroll and made the process of hiring and paying taxes simpler. After starting with another cc processor we knew we made a huge mistake and engaged AMS on our options. We started doing processing with AMS right away and have never looked back. As we’ve grown our business, Jules has always been here with us. We never have to wait on hold. Karen is always available by phone and we see Jules every week! Together, partnered with AMS, we continue grow our business even after we had setbacks with our business burning down. AMS is always there!

I thought I had a good value, good equipment, and good support until AMS was referred to me. They gave me a free terminal, a savings analysis in writing to show me what I was paying and what I would be paying if I switched to them, and I got amazing services and support. One of my staff broke the machine, I had a new machine brought to me within the hour free of charge. I ended up saving 250 dollars a month. This company I would highly recommend.

Chris Costanza has helped my business save a lot of money on credit card processing. His customer service is outstanding. I highly recommend AMS and Chris to any business.

We have been using AMS for our businesses credit card processing since March of 2020 and we couldn't be more pleased with the level of customer service. Whenever we need assistance or have any questions Karen has always responded promptly. … More

American Merchant services is dedicated to providing complete and comprehensive services coupled with great customer service. They are an excellent resource for businesses who need direction in multiple facets of their business. I highly recommend!