Everglades Federal Credit Union, Clewiston, FL

We came to Clewiston to escape Hurricane Ian in our Rv and I’m a member of Navy Federal Credit Union, Suncoast Credit Union and I called Everglades Credit Union and ask if they could cash a check and was simple told NO! It seams that rules might change during an Emergency but I guess Not!!!

Customer service over the phone is horrible! The “NEW” setup for online banking is the worst. Followed all steps given online & still no luck. Bank representatives had no clue on how to guide/help me resolve the issue! Waited hours for a callback & I’m still waiting!!

I would not recommend this credit union. Yes the employees are polite but they open in the morning kinda late for a bank. Customer support on the phone is worthless. I also got charged a fee when I would be told I wouldn't with no refund. Overall they just need better management.

Good bank been with them for about 8 years. The only thing i would say they should change is the hours they open at 9am which is kinda late and close early @ 4pm... They are doing a remodel expanding it lets hope they fix the hours 8-5

Hello I called Ady at Everglades FCU for my checking account. I can not begin to tell you how efficient she was. She called, emailed and or text me when she had a question or needed information. I have dealt with Ady before and she is always professional and courtesy. Thank you Ady , you always make us feel important and your bank makes us feel welcome.

Everglades Federal Credit Union rocks! EFCU work diligently to meet the need of all, to the best of their ability. A special vote of Appreciation to Audre Lespier. Thanks for your recent professional, knowledgeable and excellent customer service you've provided me.😊 …

Customer service and member service are the best! Very patient,friendly and professional You couldn't have a better team to work for you ❤️