Amscot - The Money Superstore, Kissimmee, FL

If you ever visit the Amscot stay clear of the tall skinny woman with glasses! She is very rude and does not care for the way she speaks to customers. She is very condescending. There is also a short woman with tattoos on her hands that can sometimes be rude as well as a dark skinned Spanish woman that wears a white shirt. Never had an issue with anyone else but those three. If you see them working better to find another Amscot.

They only have 2 staff members working in the evenings when it's the busiest time. People are waiting for more than 15 minutes just for a rep to take care of them. Poor customer service!!!

Excelent customer service they are full but working hard the best amscot on the zone the other one sucks lady Susan helps thank you

I went in last night to fax some papers. As soon as I walked in, the air freshener was so strong that I immediately started to have an asthma attack. I told the manager that I was asmatic and the smell in the store was so strong that my lungs were become very tight and that I felt that it was not fair to me (or to people like me that have breathing conditions) he looked at me as of I was crazy and said "I don't smell anything"... I had to go to my car and grad my breathing inhaler and I went back into the store and I used my inhaler. I then payed for the service, but then the girl by the name of Ashley had me waiting for another 5 minutes because she said she needed for her manager to open the register. Mean while I'm struggling to breath and I told her that I needed my change and I needed to get our of the store because I couldn't breath with the such a strong smell of air freshener. She was giggling and just kept saying that I needed to wait for my change until the manager would open the register. The same manager that I told from the beginning that I was having trouble breathing due to the strong smell. I ended up in the Emergency room with an ASTHMA ATTACK!!!!! This is no way to treat anyone..

Kevin Gonzales was the best customer services I ever had, he was very knowledgeable and professional also very kind and polite, definitely he would be a Manager soon!

Amscot is very useful to me when it comes to borrow money. The staff is awesome, they explained to you all the rules when it comes for a quick pay day loan. I am regular here, so they know me by face. Be sure to borrow what you can pay back. You pay about $10 for each $100 you borrow from them. If you can't pay back o time, be sure to call in advance to let them know, so they can have you sign new paper work.

The girl with the bright red hair refused to give me a money order and a roll of quarters.