Amscot - The Money Superstore, Lakeland, FL

Please explain to me why you have a NOTARY present who can Notarize everything except a Power of Attorney when the POA says NOTARY?

I had to come and leave a review because I was so impressed at this service. I often come to this Amscot to get money orders and cash checks, the representatives are usually prompt and efficient and gets me in and out. I am not sure if this is usual protocol but I was so impressed when I randomly received a call from this Amscot because someone was trying to cash a money order that I had purchased 3 months ago. Of course I had given this person the money order so they verified the information and went on about the day. This made me feel so secure and safe and taken care of because with all the craziness happening, I feel good knowing that with this large amount of money, had it been stolen or lost, there would have still been a way for me to have it secured . I really appreciated that follow up call and feel safe coming here . Thank you!

I cashed my IRS refund check at this Amscot. They charged me top dollar to “cash” it. Made me load $5000 on an Amscot money card and money orders for the rest…. Yes money orders! I Made a purchase from Amazon with card … no problem. Then go to use my card to pay for an emergency veterinary visit at 2am and was denied. Had to run to this location to get $2400 before they would start surgery. Explained my situation and they charged me $74 to get $2400 of MY MONEY! Called number on card next day and they tell me THEY put a lock on my card because I made a purchase in Michigan (Amazon purchase). That is why my card was denied. She lifted the lock and I was good to go. But didn’t understand why I was upset about them charging me to get my money when they had my card on lock for no good reason. And without advising me of such.

I stopped at this location after I just left the ATM, withdrawing enough money to cover the money order I needed. I still had the withdrawal slip in hand from the bank. Upon handing the clerk my money, she proceeded to treat one of the hundreds as suspected counterfeit, even to the point of having management review it as well. Incredibly humiliating! I have never stolen anything in my life! I am not a theif! I will never step foot in another Amscot (not that they care). Any other day I would have gotyen a money order from the bank, but since it's Sunday... I should have gone to Publix.

Went in to exchange some 20's for 100's but was politely told only 1 100 bill can be exchange per customer. Okay no problem, exchanged for 1 bill and went back to my car. Told my girlfriend, who had stayed in the car the entire time, the situation and she went in to exchange for another bill. She was denied and told that she came in with me. She had stayed in the car since I parked. Looks like they need to revise their statement and say per VEHICLE not per customer because that's what happened. Otherwise would of shown up with 4 more people just so we can get the 6 bills we needed.

I see that I am not the first to complain about this location. AMSCOT really needs to take a look at how this location is run. All of the other locations are run so well, but this location if just awful. One person working and a line out the door. Location management needs to be removed and training needs to be implemented. This should be a huge embarrassment to AMSCOT.

I had to come and leave a review because I was so impressed at this service. I often come to this Amscot to get money orders and cash checks, the representatives are usually prompt and efficient and gets me in and out. I am not sure if this is usual protocol but I was so impressed when I randomly received a call from this Amscot because someone was trying to cash a money order that I had purchased 3 months ago. Of course I had given this person the money order so they verified the information and went on about the day. This made me feel so secure and safe and taken care of because with all the craziness happening, I feel good knowing that with this large amount of money, had it been stolen or lost, there would have still been a way for me to have it secured . I really appreciated that follow up call and feel safe coming here . Thank you!

I cashed my IRS refund check at this Amscot. They charged me top dollar to “cash” it. Made me load $5000 on an Amscot money card and money orders for the rest…. Yes money orders! I Made a purchase from Amazon with card … no problem. Then go to use my card to pay for an emergency veterinary visit at 2am and was denied. Had to run to this location to get $2400 before they would start surgery. Explained my situation and they charged me $74 to get $2400 of MY MONEY! Called number on card next day and they tell me THEY put a lock on my card because I made a purchase in Michigan (Amazon purchase). That is why my card was denied. She lifted the lock and I was good to go. But didn’t understand why I was upset about them charging me to get my money when they had my card on lock for no good reason. And without advising me of such.