Amscot - The Money Superstore, Melbourne, FL

So i came to get a cash advance and i do customer service over 10 years an as soon i hear the sound that someone coming in my store first thing i do is great the customer , this representative didnt even said hello how can i help you , i said hello first and he just stared at me i said hello again and start telling what i was looking for , worse customer service i experience and gived me wrong information of the company policy that even called corporate and they told him to destroid my documents because i didnt accept the offered he was giving me didnt showed me how much i was approf or anything just rude

DO NOT anscots ATM!!!! It steals your money and when you try to dispute it with them all they want to be like their atm is fine. Unless you want to come up short don’t do it.

I use them frequently and tonight was the worst experience. I was told one thing by an associate, left, came back in 10 min with what she was said was required. Only to be told there was another stipulation to it. Its not good when customers are not given all the information to fix things. She even spoke to head quarters the first time to get information regarding this. If I knew I was gonna be screwed no matter what I would have waited the extra day till it would have been fine. Wasted time, and money. She didn't give me the right information, not my fault, and she didn't even care. Not even an apology of an sort that she screwed up. Not me, I did exactly what was "needed". If it wasn't for the awesome people I've dealt with there prior they wouldn't have a 2. LEARN POLICIES AND PROCEDURES BEFORE YOU WORK WITH CUSTOMERS

Dealt with many locations over the years, all of which were pretty decent. This location has to be my favorite, and I get bummed when I have to visit others around the state while traveling. The staff is always friendly, quick(when they can help it), and helpful! Dwayne has got to be the most professional, friendly, customer oriented person I've come across. People like this is what keeps me coming back!

I went there to get a money order and it wasn't too busy, but slow as heck. There were 3 people working, one of which was a woman just sitting in the back (doing absolutely nothing) while the other 2 employees helped the 5 customers at the teller booth. Not only did I wait 15 mins, my money order was made out incorrectly, I won't be back needlessly to say.

I went there to get a money order and it wasn't too busy, but slow as heck. There were 3 people working, one of which was a woman just sitting in the back (doing absolutely nothing) while the other 2 employees helped the 5 customers at the teller booth. Not only did I wait 15 mins, my money order was made out incorrectly, I won't be back needlessly to say.

Dealt with many locations over the years, all of which were pretty decent. This location has to be my favorite, and I get bummed when I have to visit others around the state while traveling. The staff is always friendly, quick(when they can help it), and helpful! Dwayne has got to be the most professional, friendly, customer oriented person I've come across. People like this is what keeps me coming back!

I use them frequently and tonight was the worst experience. I was told one thing by an associate, left, came back in 10 min with what she was said was required. Only to be told there was another stipulation to it. Its not good when … More