Amscot - The Money Superstore, Miami, FL

Got here at 9:45 on a night when they close at 10pm. If y'all are gonna be closing early, you shouldn't list your closing time as 10pm to save ppl the trip, time, and gas.

If I could give this Amscot a negative 5 starts I would. Most people come here to cash checks or to get a cash advance. I came once before and got turned around for not having the correct information okay cool got it. Today was I came in again. And was completely and utterly frustrated with Carol the manager. She was giving me the hardest time it got to a point where I did not want to speak with her. Meanwhile I'm going back and forth in the heat of the day to get the "correct information " when I get back Jorge tells me that the manager Carol needs to review the information which takes her 30mins. I said all this to say Carol you need to be skilled a lot more on explaining to a customer what information to need in order to do your job and you need more than one way to say what you need to say. And some a bit more empathy cause you had me going back and forth just because you really didnt what to deal with me as a customer. You just need to get ot together this will be my last time coming to this location. It amazes me how I can get better customer service at the amscot in Cutler bay. High dissatisfied

Get money orders every month for rent same location even the same person helped me before. Suddenly they ask for my ID and want me to fill out a form requesting social security number, address etc. Its not like im cashing a check or taking out a loan. I'm giving you cash. Think its strange to suddenly ask for this information when they have not needed it past few months.

False advertising alert! Amscot will not provide service to western union users if you don't fill up a form with sensitive financial and personal information. Just go to another company or office if you are receiving or sending money.

Male young employee does not let the customer speak and Rebecca at the front desk her English is so bad you can't understand her . My father Inlaw needed to extend his cash advance ,was so disappointed desided to call another branch .

Horrible people. Bad customer services. The oldest lady has terrible approach. No more Amscot. Sorry!

My experience with Amscot has always been great. I truly recommend it 👍 …

Got here at 9:45 on a night when they close at 10pm. If y'all are gonna be closing early, you shouldn't list your closing time as 10pm to save ppl the trip, time, and gas.