Truist, New Port Richey, FL

Deposited a check, had my account # on the back and the young man deposited it to another account that wasn't even close to the number on my account.thankfully i looked at my receipt before I left.

Horrible Bank, fees are almost double than any other bank, mobile deposit is a nightmare. Spent over an hour 2 days in a row till I finally got someone so I could close my acct before they found some other charge or fee to beat me out of, sad when all the thing's going on right now like covid that your bank feels the need to jerk you around as well. Would never recommend this bank, or truist or whatever there changing to. Nothing personal about this particular branch even though I opened my account there. But SunTrust overall not a good experience

This branch employs a red headed lady who appears to be about 65 years old. Her name is Jodi and she sits behind the desk and is not a teller. Anyway I needed to have a wire transfer done and this lady acted like I was more of a nuisance rather than a customer. I told her I would be glad to go to another branch if I was impeding on her break or something. After some words were exchanged, I decided to go to another branch but not before I told her she was absolutely the rudest person I've ever seen and very unprofessional. As I was getting up to leave, she yelled "I'm going to make a note of that". So I then gave her the "finger" and told her to make a note of that. If you ever go into this branch, do yourself a favor and avoid the 65-year-old redheaded behind the desk named Jodi.

I have never had a problem with this branch. The staff is polite and helpful. On the rare occasion that I've bad an issue with our account, they have always resolved the issue to my benefit.

I had them for years and they act like they never met me before. Recommend any other suntrust just not the one on little road terrible service.

This is the laziest group of tellers I have ever come across. They move like snails, complain about taking coins, and truly act like you are interrupting their day. Long wait times yet no customers. So many other banks available, don't waste you time on this one.

The bank representative Val was very helpful very professional very kind and considerate very polite when assisting me to set up an account. She explained everything and made sure I understood everything before I left the bank. I was very happy with the service I received and Val whet far above and beyond to make sure I was satisfied before I left the bank. I highly recommend truist bank for all of your banking needs.

I went to open up a checking account and do other money transfers There was an hour wait for customer service I did wait about 30 minutes and decided to make an appointment for the next day I didn't want to wait any longer in all fairness I was told an hour wait and both customer service ladies were busy