Fifth Third Bank & ATM, Ormond Beach, FL

Worst Bank ever!! Do not bank with them! I deposited a payroll check and was told my funds would be available the next day.....then they had to hold it for almost TWO weeks!! Bad business with this bank! Do not open an account with this bank ! And poor customer service who can’t even help! Even the 800 number can’t help you. This is the worse bank I have ever dealt with! As soon as my funds are available I’m closing this account. I have seven employees who all will be closing their accounts as well. Goodbye Fifth Third!! Go to TD Bank where you get treated like a customer!!

Absolutely terrible. I am refinancing my property and was told 30-60 days until close. I am on day 100 as of today. My mortgage loan originator is Wendy Barbosa and she could care less about meeting deadlines. I would strongly advise against working with fifth thirds in any aspect. Unfortunately for me if this loan gets done I will be stuck with this joke of a bank for 30 years.

Terrible bank, please don’t do business with these folks. I had a dealer commit fraud and change the terms on my loan. FifthThird wasn’t concerned about this at all. Now I’m trying to get a payoff quote and I’ve been hung up in twice and when I finally get a hold of someone they refuse to email me a quote. Fax or verbal were better options for them. Absolutely unacceptable for this day and age, get with the times Fifth Third

By far the WORST customer service ! Over 41/2 hours on phone to ask a simple question about auto pay! Finally went to Ormond Beach branch ( Granada) to see if they could help! Jade, the girl that help me set up account , avoids me and helps someone else , behind me in waiting! So after waiting 25 minutes for another clerk to help, now waiting 1 or 2 Days for him to get through to customer service for an answer! Not going to that branch because of Jade ( the last person that should be working with customers) and not calling, just notes by mail, not worth the aggravation! Whatever you do Stay from 5/3 bank ! ( there is Vystar- Space Coast - and even Bank of America is not as PATHETIC as 5/3!

This branch has the worst customer service, slow and unprofessional! As an avid 53rd customer, I am very disappointed that I was asked to give my social over the load speaker in the drive-thru- extremely compromising to my personal information and as a bank employee you should know how to better handle the situation (this coming from a previous universal banker of 5 years that switched to become a teacher). There is usually always a bit of a wait...15-20 mins. and the staff is unfriendly. I have tried giving this branch a handful of tries to better their overall customer service but every time they fall short. Managers need to focus on this with the staff.

Worst bank location ever, we wanted to add another name on account told us to have a seat we waited 10-15 minutes people start coming in, the banker to help who’s next but she totally ignored us and wanted to help the couple she know, I don’t recommend anyone to go to this location. THE BEST 53 LOCATION IS ON INTERNATIONAL SPEEDWAY BLVD

Worst Bank Ever!! Horrible customer service!! Looks like the teller smelling s**t ... horrible attitude and check takes 2 freaking weeks to cash ... there just collecting interest before they go under closing account when bank opens

Worst Bank ever!! Do not bank with them! I deposited a payroll check and was told my funds would be available the next day.....then they had to hold it for almost TWO weeks!! Bad business with this bank! Do not open an account with this bank ! And poor customer service who can’t even help! Even the 800 number can’t help you. This is the worse bank I have ever dealt with! As soon as my funds are available I’m closing this account. I have seven employees who all will be closing their accounts as well. Goodbye Fifth Third!! Go to TD Bank where you get treated like a customer!!