Fifth Third Bank & ATM, Ruskin, FL

We've been working with this branch for 4 years now. Everyone there is extremely friendly and personable. They all go above and beyond and are always there to assist in any way needed. We've had nothing but great experiences with this location.

The Bank people are great.. customer service line stinks. They over drew my account twice?? Said they'd return the money in 2 days its been 2 weeks still no money.. 400 plus.. Im calling fox 13

I had to get a notary signature on a document, in a hurry. The credit union my account is at closed its branch here some years ago. So rather ride across town to go to my own bank to get a notary signature I had to find someone else who would do so locally. Fortunately 5 th. 3 rd. bank was right down the road. The people at this branch were very warm, friendly and helpful. Everyone in the branch said hello and greeted me upon entering. The branch manger, Ms. Parido, made time to take care of my document. Later I discovered I needed another document signed as well and I called her. She returned my call promptly and invited me to come down to the office again. After a short 5 minute wait, as she was helping a branch customer, she welcomed me into her office again. After she read the document she signed it and all was well. She did ask me where I banked and gave me some information that I said I would like to have. I have to admit when I change banking, which I will do soon probably, I will be glad to take my account to this bank location. Too seldom are people in banks friendly like they used to be. It would be pleasure for me to bank at this location.

The staff here learned my name after only a couple visits and they have always been friendly towards me at this location. I am always greeted by name when I walk in the door. It's a great location across the street from Winn-Dixie in Ruskin. All of the employees are always willing to help and have a smile on their face. They have multiple drive thru lanes, and an ATM drive thru lane. The inside has always been clean, neat, well organized, and kept as you expect a bank to be. Plenty of parking in their lot. Small town bank feel, but nationwide access to your accounts across the country at other 5th 3rd banks. Their website and smart phone app are great to use too.

I was promised free checking by getting a free savings account after 15 transactions with my card. When I tried to open the savings account, they told me there was no checking available. False claim. I tried to deposit a check in my cash account and they wanted to charge me $50. because it was and out of state check. I tried to deposit a local check but the totally incompetent teller insisted that it was a third party check. It was not. The person who issued the check went to the bank the next morning, and was told by the manager there was nothing wrong with it. Even though my name was on the check with my account number, the manager was to incompetent to find my account. Not the worst bank I have dealt with, but close.

I love the bank .They stand behind your money right away I've had 2 mishaps with ATM at night. One time machine didn't dispense the proper amount of money. The machine still owed me 60.00 there was no way to prove that one becuz its not human and it was weekend . Machine still gave recept

This bank & staff is unbelievable. Everyone is friendly & so helpful in all departments. They treat you like family & no problem is an issue & they explain until you understand! Love Fifth Third!❤️❤️

Awesome place to do banking. Customer service is wonderful. Courtney specifically helped me with my banking needs & gave me excellent advice! Thank you Courtney!!