OneMain Financial, Sarasota, FL

I went Tuesday and it was closed before 5:30pm. It did not even mention why it was closed. All I saw is people cleaning.

Had a loan through this company and had zero complaints until we paid it off. I stopped at a branch to get the pay off amount, let them know we were paying it off and to stop the autopay. They received the pay off check and still withdrew the autopay from my account. When I called to have them reverse it, they stated they cannot because they already have a refund check processing and they will not send it out until 12 days from now! So now I have to wait for my money that they should never have taken and it’s 9 days before Christmas and we could use that money. I would not recommend this company based on this experience alone.

I could not have been more satisfied with the customer service provided by OneMainFinancial. The entire process was compled quickly. I had the funds deposited in my bank account the day after signing the loan application. My loan advisor was kind and compassionate. She fully explained the loan amount, monthly payments, the computation of interest and the APR. I was made aware of all documents that were executed on this loan and my payback responsibility. I was happy to pay the agreed upon interest and any encumbrance applied against my auto. I Needed The Money and would have signed over my house to them. OneMainFinancial came through with flying colors when I needed help.

Dan Hlasnick provided excellent step-by-step guidance through the loan process while being attentive to my financial requirements. Several options were offered with no pressure. Rates are affordable and the loan has no repay restrictions. OneMain is highly recommended.

I'm really happy with the customer service however I'm not happy with the whole loan. We had a loan for almost a year and when we paid it off we ended up paying $400 more than our actual loan was after 8 months. Still very confused and not really understanding quiet how that happened. They said it's because we had a lot of extras like life insurance and job protection however within the 8 months my husband lost his job due to medical reasons and they only help us with two payments so whatever you do don't get any of the extras it's a total rip-off.

They will offer you a loan but change the APR once you get to the office to sign. Tracy won’t give you a straight answer unless you ask 2-3 times. The process is slow and uncomfortable. Wasn’t called back when I was told I would be, didn’t have the computer on for our appointment etc. Expect to sit through a well rehearsed act with a lot of fluff if you are in need of a loan here. The whole place gave me the creeps. I wanted to build my credit and will do so but with another company.

Had a loan through this company and had zero complaints until we paid it off. I stopped at a branch to get the pay off amount, let them know we were paying it off and to stop the autopay. They received the pay off check and still withdrew the autopay from my account. When I called to have them reverse it, they stated they cannot because they already have a refund check processing and they will not send it out until 12 days from now! So now I have to wait for my money that they should never have taken and it’s 9 days before Christmas and we could use that money. I would not recommend this company based on this experience alone.

I'm really happy with the customer service however I'm not happy with the whole loan. We had a loan for almost a year and when we paid it off we ended up paying $400 more than our actual loan was after 8 months. Still very confused and not really understanding quiet how that happened. They said it's because we had a lot of extras like life insurance and job protection however within the 8 months my husband lost his job due to medical reasons and they only help us with two payments so whatever you do don't get any of the extras it's a total rip-off.