Amscot - The Money Superstore, Seffner, FL

I called to see if I could have a document printed and faxed and was told they will it print forms however I go to the Amscott on Busch Blvd and they do it all the time for me. When I asked for a manager to explain why they don’t offer the same service as other Amscott and was told they just don’t care. I would rate this place a zero star if I could please go next door to ACE they have better service. This place had 2.9 stars for a reason stay away!!

Horrible place they stole 40 dollars from my rent money. This is unacceptable. I will be reporting this issue to BBB , spoke with a representative from corporate.

I've had multiple issues with staff, but, it was never bad enough as it was today to bother complaining. My grandmother passed and, left some money to me in her will. I brought in a check given to me by my uncle. For some reason they had a problem with us sharing the same last name. He is my paternal uncle. The staff openly mocked me and made me nearly yell the reason for the check 3 times saying they couldnt hear me and questioned me repeatedly about the nature of my relation to my uncle and dead grandmother. After a 30 minute ordeal they took over 100$ just to cash the check and, while I stood there in tears they just talked about me in front of me and in front of all the other patrons. I asked if personal checks were usually subject to such a high percentage and the woman yelled at me that yes, they do get 9.9% for any personal checks. Even when they berate you for having a death in your family. If you want to be treated like a human being, don't go here.

I’m giving this place one star for the sake of being able to post a review. I went in today to pick up a western union and the customer service was awful. When I walked about to the counter the worker asked me, “what do you want?” Really? Was that the right way to ask what I was there for? The woman who then attended me (Regis) hardly made eye contact and wouldn’t even speak to me. Tossed the pen and paper for the tracking number. Walked away for a while, then returned with my money and receipt. Tossed it underneath and that was that. Not even a “have a nice day.” I understand people have a bad day but you can’t take it out on every customer. And if customer service isn’t your thing, find a job elsewhere.

I'm pretty sure if I was a white guy in a suit I wouldn't be given the 3rd degree whenever I try and cash a check.

I called to see if I could have a document printed and faxed and was told they will it print forms however I go to the Amscott on Busch Blvd and they do it all the time for me. When I asked for a manager to explain why they don’t offer the same service as other Amscott and was told they just don’t care. I would rate this place a zero star if I could please go next door to ACE they have better service. This place had 2.9 stars for a reason stay away!!

I've had multiple issues with staff, but, it was never bad enough as it was today to bother complaining. My grandmother passed and, left some money to me in her will. I brought in a check given to me by my uncle. For some reason they had a problem with us sharing the same last name. He is my paternal uncle. The staff openly mocked me and made me nearly yell the reason for the check 3 times saying they couldnt hear me and questioned me repeatedly about the nature of my relation to my uncle and dead grandmother. After a 30 minute ordeal they took over 100$ just to cash the check and, while I stood there in tears they just talked about me in front of me and in front of all the other patrons. I asked if personal checks were usually subject to such a high percentage and the woman yelled at me that yes, they do get 9.9% for any personal checks. Even when they berate you for having a death in your family. If you want to be treated like a human being, don't go here.

They pull everyone to the counter and then don't go in the order that they came in.