First Security, Manly, IA

Becky was not very helpful, she only told me what she couldnt do, and after talk to her supervisor who was very helpful and was able to tell becky to go ahead and do exactly what I was asking then issues got solved and I was taken care of. This location the gals there are very rude, that gal at the desk stated they may not have enough cash to get through the day if she was to cash my check, and this was at 10 am. Very unfriendly, the was no greeting, and no warm smiles. The other locations the gals are very nice and very helpful they are willing to go the extra mile and make sure all your need are taken care, however, the Manly location needs to reevaluate their customer service skills.

Very helpful & friendly

Becky was not very helpful, she only told me what she couldnt do, and after talk to her supervisor who was very helpful and was able to tell becky to go ahead and do exactly what I was asking then issues got solved and I was taken care of. This location the gals there are very rude, that gal at the desk stated they may not have enough cash to get through the day if she was to cash my check, and this was at 10 am. Very unfriendly, the was no greeting, and no warm smiles. The other locations the gals are very nice and very helpful they are willing to go the extra mile and make sure all your need are taken care, however, the Manly location needs to reevaluate their customer service skills.

Very helpful & friendly

Thank you very much!