Luana Savings Bank, Ossian, IA

Everyone in the office is very pleasant to work with and talk to regarding your needs. Making appointments when needing a loan is quick and easy, and the processing time is too.

Luana Savings Bank - Ossian Branch, does a great job of customer service. They are courteous, prompt and responsive to customer needs.

Love all the workers! Always super helpful and timely! Will always have my business.

Drive thru is very user friendly and really nice people on the other side of the window!

I have been a account holder with Luana now for 7 years and have been very happy with how they have treated myself and my wife.

We cannot express how professional, friendly and efficient this bank is--the bank Representatives are truly exceptional. From day one, our Rep put us at ease with opening up a CD, it was seamless on their end and absolutely customer-focused. They are honest, trustworthy and a leader in their industry. We feel like we found a Gem (Luana Savings Bank). Thank you for your excellent customer service. Due to privacy, we are not listing specific names, but one person in particular really extended herself and made herself available to help get the job done; and, got it done quickly. This was our first time meeting anyone from Iowa, and we feel like we have been missing out! Hard working, trustworthy, customer-focused, friendly and passionate about their job. great job! Thank you!

Great assistance from Katie, pleasant & friendly atmosphere! Happy to be banking here.

This bank is a reputable bank. The staff are extremely friendly and professional.