Leighton State Bank, Pella, IA

I worked with Justin Wetz to set up an an IRA account, and he was truly a pleasure to work with. He took a lot of time to advise me on my investment plans, seemed like a really cool but humble guy, and was just super friendly. And his beard was equally pleasant - what a guy.

Rude customer representatives who seem to not have the time of day for those who bank with them. Will cut you off mid-sentence and transfer you to the next person. Have had someone read back my balance to me after pulling out money to pay a bill and chuckle at it as if she thought it was funny that my balance was so low. My debit card gets a block put on it for the most random reasons (ordering subway online was the most recent). Will be discontinuing banking with them as soon as possible.

Prompt and courteous service. Thank you.

Seems like a great bank . Coming from another bank where my checking account balance was wrong every month up to $ 200 off and now it’s correct every time and all I changed is banks . I guess it should of stayed Hardee’s instead . I was there 25 years and the last 3 went downhill .

I worked with Justin Wetz to set up an an IRA account, and he was truly a pleasure to work with. He took a lot of time to advise me on my investment plans, seemed like a really cool but humble guy, and was just super friendly. And his beard was equally pleasant - what a guy.

Rude customer representatives who seem to not have the time of day for those who bank with them. Will cut you off mid-sentence and transfer you to the next person. Have had someone read back my balance to me after pulling out money to pay a … More