First Security, Rockwell, IA

Great bank, low fees and easy to work with. Its great to bank with a place that will remember my call from eariler that morning!

Well I was gonna add my boyfriend to my account but with the covid offices are closed to public til further notice! I was cashing my boyfriend's check they have done in past but today the choose not to this made us have to run clear to Mason City in hopes to make back to his bank in time! This really upsets me! I wanted to add him to my account but that seems to be a problem now! What a inconvenience it was ! I just want to take my business somewhere else now! If can't work better with their people then this you don't deserve my business! I will gladly take my accounts somewhere else! I have done this in past and til today won't work with us! I am thinking either I move banks or someone can put a extra $10 or $20 in my account for gas fo us having to go his bank which 30 miles there and 30 miles back so having to go 60 miles out of our way just cuz u wouldn't work with us like previously

Well I was gonna add my boyfriend to my account but with the covid offices are closed to public til further notice! I was cashing my boyfriend's check they have done in past but today the choose not to this made us have to run clear to Mason City in hopes to make back to his bank in time! This really upsets me! I wanted to add him to my account but that seems to be a problem now! What a inconvenience it was ! I just want to take my business somewhere else now! If can't work better with their people then this you don't deserve my business! I will gladly take my accounts somewhere else! I have done this in past and til today won't work with us! I am thinking either I move banks or someone can put a extra $10 or $20 in my account for gas fo us having to go his bank which 30 miles there and 30 miles back so having to go 60 miles out of our way just cuz u wouldn't work with us like previously

Great bank, low fees and easy to work with. Its great to bank with a place that will remember my call from eariler that morning!