Dupaco Community Credit Union, Waterloo, IA

The folks at this location are absolutely angels. I had an issue with my cc and they helped me. They also helped me set my checking up to where I could over draft and the fact that I can now overdraft is such a big help. I highly recommend this location/branch as they are absolute angels.

Been with bank 6 years. The customer service has plummeted the in the last two years. We have had multiple loans with this credit union, all paid off early. Never missed or late on any payments. Today we were blown off by a person at the Logan Ave branch. Going to check into Greenstate credit union.

EDIT: So its been a day since I left a bad review. Dupaco has reached out to me and are helping me rectify the situation. Even if I don't get my money back they are trying to help this time. So unfortunately it took a bad review to find the right people but they are trying. Thank you Dupaco.

Cedar Falls bank is the only bank that sister Bank to my FirstLight Bank Credit union. The rest of there bank are not. I thank that is Dum‼️ because they say it cast them to much to be a sister Bank.

Quick service friendly people.

The folks at this location are absolutely angels. I had an issue with my cc and they helped me. They also helped me set my checking up to where I could over draft and the fact that I can now overdraft is such a big help. I highly recommend this location/branch as they are absolute angels.

They didn't do what they told us the were going to do.. now we have to jump through hoops. To get things right after mom died

Been with bank 6 years. The customer service has plummeted the in the last two years. We have had multiple loans with this credit union, all paid off early. Never missed or late on any payments. Today we were blown off by a person at the Logan Ave branch. Going to check into Greenstate credit union.