OneMain Financial, Belleville, IL

The manager there is HORRIBLE! She was not understanding and unwilling to help. I called to see what I can do for a hardship and she immediately had an attitude with me. And then asked me what my hardship with a condescending attitude as if my I was lying. And her tone seemed my reason wasn’t good enough for her. Ashley on the other hand was a better person to talk to. Overall, I wouldn’t recommend this company to anyone. Try to find another option before getting money from them. I will NEVER use this company again. Their rates are ridiculous and their ability to work with someone during a hardship is horrible.

Fast service rates are high but good service

Customer service after the loan is made is absolute garbage. After paying a week early their auto-payment still came out. They wont refund it unless it shows posted on the account. Anywhere else doesn't do this. Told me they were only refunding due to 'Courtesy', but not until it shows posted since they don't to pay back two amounts... doesn't make any sense whatsoever. I'd avoid them entirely.

I am so thankful for your service being that my credit score isn't that good, but your giving me a chance to change that. Also everyone at OneMain Financial office are so kind and understanding so I want to say Thank-You !

The people in this office are the best to work with. They make you feel at ease during the process. I would recommend this OneMain Financial to all my family and friends.

My experience with the crew from Belleville I'll.. was amazing... From the first day I felt good about handling my financial mattered there 👌👌 …

The manager there is HORRIBLE! She was not understanding and unwilling to help. I called to see what I can do for a hardship and she immediately had an attitude with me. And then asked me what my hardship with a condescending attitude as if … More

The ladies in the office are nice and able to explain the benefit of using the loans to pay off other accounts to increase credit ratings