Courtesy Loans, Charleston, IL

This used to be a good place to go if you were in need of a short loan, the employees were friendly and treated you with respect especially Alex, as well as the gentleman whom worked with her and is still there. The new woman that replaced her is WOW unbelievable, she is very unfriendly, her tone & general attitude are just plain unpleasant. Personally because the staff USED TO BE friendly I re-upped my loan several times, but I will pay this off immediately & NEVER get a loan there again as long as she is there. Treating people with DIGNITY & RESPECT goes a long way. Someone should teach her that being a total shrew and treating RETURNING customers with irreverence will do nothing but send business somewhere else!