NuMark Credit Union, Crest Hill, IL

Worst experience with a bank I’ve had in my life. Customer service sucks, no one ever answers the phone and when they do not a single person has a clue what’s going on. I’ve been waiting on a debit card for almost 42 days!! I don’t recommend this bank to anyone

Absolutely pathetic team of women that keep a disgusting attitude with members. God forbid you have any issues that need help getting solved. They do not care and show no real effort or consideration. I will not be banking here anymore. This goes for many locations as well with this one. Horrible business IMO

Came in this morning with my son to deposit his first paycheck and to get a debt card. This was such a huge deal for him. I want to say thank to your head bank teller for taking the time to explain everything to him. She really went above and beyond with him! Thank you for the great service!

HORRIBLE PLACE TO DO BUSINESS! I'VE BEEN SITTING IN THE LOBBY WAITING FOR THE BRANCH MANAGER NAMED KAREN FOR 4O+ MINUTES. ALL I WANTED TO DO IS OPEN UP AN ACCOUNT!!! NOW I SEE WHY THE REVIEWS ARE SOOOO BAD!

Unreliable, super slow drive-thru. I could not get a car loan because the car I wanted "had too many miles". I wanted a car loan not car advice. switched banks immediately and I got approved for the car I wanted.

Will be closing my account real soon once I have personal stuff in line. The woman on the phone was insanely rude, talking over me and not listening to my concern at all and even said she would disconnect the call for not letting her speak. Let me finish explaining then you may speak to the concern but not OVER me. If I have $50 and spend $55 over 3 charges, how do all 3 charges obtain an over draft fee? Yes I mistakenly over drawn on the last charge but payday was next day. 1 over draft I’ll accept but reversing the other 2 is not a “courtesy”. It’s ethical because the money was there. This is not the first time I’ve caught this and I’m sure there’s many times I haven’t and have been charged ridiculous amounts to use MY money. The service at these NuMark has been steadily declining for years and it’s time to relocate my business

Wow. So many bad reviews. I was thinking of switching to them since they are right down the block but after reading all the reviews i think i'll stay with Chase. Sorry but life is complicated enough.

Came in this morning with my son to deposit his first paycheck and to get a debt card. This was such a huge deal for him. I want to say thank to your head bank teller for taking the time to explain everything to him. She really went above and beyond with him! Thank you for the great service!