Fifth Third Bank & ATM, Rockford, IL

Deposited Cash into my account and someone at this bank stole it. Disputed it twice and they refused it both times. I asked them to check the cameras for proof I was there but they basically dismissed me. Imagine working hard for your money and it disappearing. $300 is not an amount I can just get over. I'm A single mother with 2 kids and they STOLE that money before Christmas. Withdrawing all my money today. And I will be telling anybody who will listen not to bank with fifth third. I've been with this bank for YEARS only to be treated like this. At this point I don't trust any bank.

This bank closed my account without warning, notice, and justifiable cause. This bank is rated one of the most corrupt regional banks in the United States. The customer service representatives are unprofessional, incompetent, and unintelligent. This particular bank is a shady bank with sketchy buisiness practices. I would discourage anyone from doing business with this particular bank. I encouraged and got all of my family members to switch banks.

Rude on the phone hung up on me lady needs to be fired... I like to close my account for this going to a bank that cares about there people... and yes Jennifer last comment under mine there are better in Chicago because they don't have unless people working there.... they care in Chicago but rockford they telling u off and hang up on you great customer service there... everyone need to close there accounts at this place until they fix there unless workers....

Always hitting me with hidden fees and charges. Went in today and they downright refused to cash in change for me. Said they no longer take coins because there is nowhere to put it. Wrap your head around that one. Will never put money in this bank again, horrible service

Very disappointed by this branch. The service is so much better in Chicago.

I been with fifth third since I was in highschool they use to be a good bank now I'm almost 30 in fifth third has become a horrible bank the last 5 times money has been transferred out my account without my consent from people commiting fraud and the bank has done nothing to help the last 5 times And now it happen again the bank sat there and let foreigner from another country take 100 out my account and fifth third has done nothing to help me they basically taking the foreigner words over mines Now I'm in the negative I am closing this bank that support fraud dont do business with this bank. Then everytime my job pays me fifth third bank want to know where I get my money from but won't handle fraudulent activities. I highly do not recommend all fifth third banks

Deposited Cash into my account and someone at this bank stole it. Disputed it twice and they refused it both times. I asked them to check the cameras for proof I was there but they basically dismissed me. Imagine working hard for your money and it disappearing. $300 is not an amount I can just get over. I'm A single mother with 2 kids and they STOLE that money before Christmas. Withdrawing all my money today. And I will be telling anybody who will listen not to bank with fifth third. I've been with this bank for YEARS only to be treated like this. At this point I don't trust any bank.

This bank closed my account without warning, notice, and justifiable cause. This bank is rated one of the most corrupt regional banks in the United States. The customer service representatives are unprofessional, incompetent, and unintelligent. This particular bank is a shady bank with sketchy buisiness practices. I would discourage anyone from doing business with this particular bank. I encouraged and got all of my family members to switch banks.