Savanna Thomson State Bank, Savanna, IL

Absolutely horrible bank! My father has an account here, and they are very unprofessional. It has taken several weeks (5 to 6) to receive checks when he orders them. It should never take that long to receive checks. We have been given wrong information on many different calls. There is no excuse for this! He was told that he couldn't have access to online banking to check his account balance or to make sure checks clear. I have had many bank accounts over the years, and I have never heard of such a thing. It is like they live in the dark ages! Everything is done online anymore. To be told he can't have access due to security reasons is ridiculous! Stay clear of these idiotic people unless you want a bunch of headaches!

I was attacked by multiple disrespectful caddy women, including the "vice president" of the bank. The employees (literally) threw my money at me and turned their noses up. Was told the president of the bank was in a meeting and would be in touch with me later. Had left my contact information and NEVER heard from anyone. These inappropriate, rude, lying women need a job with Disney; as the hyenas on "Lion King"

Absolutely horrible bank! My father has an account here, and they are very unprofessional. It has taken several weeks (5 to 6) to receive checks when he orders them. It should never take that long to receive checks. We have been given wrong information on many different calls. There is no excuse for this! He was told that he couldn't have access to online banking to check his account balance or to make sure checks clear. I have had many bank accounts over the years, and I have never heard of such a thing. It is like they live in the dark ages! Everything is done online anymore. To be told he can't have access due to security reasons is ridiculous! Stay clear of these idiotic people unless you want a bunch of headaches!