Great Lakes Credit Union, Waukegan, IL

Been here for YEARS. My kid just got a job so came to open account. Saying we have to make appointment to open account. Also now refusing to let me deposit her check saying they don't do 3rd party check with the person here with me. So we opened the account on wed 8/24 even with me on the account they say for the first month they'll hold her PAYROLL checks for 10 days before releasing. That should have been Saturday 9/3 but now they say it's business days, and 9/5 is holiday so 9/7 14 days later the kids will actually get her first paycheck. Great 1st banking experience. So why even make me be on the account if their not going to release her money any way?!

The employees in the bank are great. The bank policies are trash. Same thing they'll deny you for, Baxter credit union will approve. Haven't been given a credit increase in over 7 years with good standing. Take your money elsewhere

All branches are not equal. I highly recommend the Waukegan branch on Lewis avenue. I asked for pre-approval for a used car loan. Two women sat down with me for well over an hour. Discussed my situation, gave me lots of advice to empower me with credit and they continue to help me with any banking questions that I have today. I can't say the same for the North Chicago branch location. Nothing bad there, but certainly nothing special. Location, location, location.

Absolute worst bank. Customer service is terrible. They do whatever they please with your money and don’t give it back. Highly do not recommend being a part of this bank

The only problem i have with this bank is the hours why do yall close at 1 oclock on a saturday it makes me furious.

Fantastic! Friendly bank employees. Very professional.some wear masks. You get your receipt. Very friendly. If lost, stolen card, they will get you New card, same day. Very efficient bank. Thank you!!

Been here for YEARS. My kid just got a job so came to open account. Saying we have to make appointment to open account. Also now refusing to let me deposit her check saying they don't do 3rd party check with the person here with me. So we opened the account on wed 8/24 even with me on the account they say for the first month they'll hold her PAYROLL checks for 10 days before releasing. That should have been Saturday 9/3 but now they say it's business days, and 9/5 is holiday so 9/7 14 days later the kids will actually get her first paycheck. Great 1st banking experience. So why even make me be on the account if their not going to release her money any way?!

My account was hacked. Don't use this company. Honest review!