Samantha Conrad is the best hands down! We bought our first home through her and it was seamless. 2nd home took 4 years to find and she was always available, running numbers and getting us information on time. Buying and selling a home is stressful Samantha makes the buying part so easy!! A++++++.
Grace DeMetz
1 year ago
I am very pleased with my interaction with Ruoff and my agent Samantha Conrad. She was Fantastic to work with and get things done in an easy and effective way.
Recommend them to anyone who needs a home loan!
Jill Richter
1 year ago
We refinanced earlier this summer and had a great experience with Ruoff!
We worked with Samantha Conrad.
She is amazing, we’ve already recommended her to family & friends.
We will use Ruoff again in the future!
Keith Haefner
1 year ago
Good communication, answered my questions/concerns quickly and effectively. My loan officer C.O. Did an excellent job. Loan Butler was an excellent app to handle all steps from states away.
Nicholle Probst
1 year ago
Kym Baker and the Ruoff team are exceptional. Kym walked my spouse and I through both a purchase and a refinance and made the process so smooth and easy both times. Kym was great at answering all of my questions and explaining the process along the way and was sure to keep great open communication with me about the process. I have experience with another lender and nothing compares to the customer service I experienced with Kym and her team. I would highly recommend her to anyone looking to purchase or refinance a home.
Fat “FatPrism” Prism
4 months ago
Eric was AMAZING to work with. He was always understanding and willing to teach and help guide us. Eric is also one to go the extra mile to make sure you get the best rates.
Eric even came to the closing to celebrate with us! He truly wanted to be apart of our family in this major family event and he treated us with so much respect and passion.
Eric…thank you. Thank you so much for making this process easy.
Tiara Matheney
4 months ago
Ruoff Mortgage—used in the past with a flawless experience with no question to use again! Had the best experience with Samantha Conrad as she was our previous loan officer. She always kept us updated and was available anytime of day! Would recommend to friends and family. Will be using in the future! Thank you Samantha & Ruoff Mortgage
Misty Winter
4 months ago
Had the most pleasant experience with Eric Olsen. Straight forward and kept us updated every step of the way as well as made himself available anytime of day. Took urgency upon questions and definitely made sure we understood each step of the process. We were able to move forward with closing quickly and flawlessly! Thanks Eric with Ruoff Mortgage!!
Austin Lambright
1 year ago
Grace DeMetz
1 year ago
Jill Richter
1 year ago
Keith Haefner
1 year ago
Nicholle Probst
1 year ago
Fat “FatPrism” Prism
4 months ago
Tiara Matheney
4 months ago
Misty Winter
4 months ago