I had my account with the option of turning negative off if I didn’t have enough money and they allowed the payment without funds twice one of them a crazy amount of -$2000 and I had to use my savings to reverse that since then I left that bank; That never happened to me in Chase Bank.
Annette Bennett
1 year ago
Great people!!!! My husband and I are OTR truck drivers. Our cat got out some how while we were parked there over night. When we had to leave went and told them about our cat. 124 miles down the road the bank calls they have our cat. We turn around, go back and get him and they have him in their lounge with a sign on the door not to let cat out. We are all back together now thanks to these great people.Thank You Tim and Annette Bennett
ChrisWonders
1 year ago
Very good bank and atm. The atm outside is very nice and unique. You can pick what bills to receive and in what combinations. Very clean and respectful business. I highly recommend especially with the atm.
Karen Merkley
1 year ago
U feel safe with 5th 3rd. Staffing is amazing.
Tjcolts95
1 year ago
I’ve tried several times to call them over the last 3 weeks and every time no matter the time of day they don’t answer the phone.
Tonya Weisheit
4 months ago
If we could give a 0 stars we would. We will NOT ever bank there again. My husband had 2 Roth ira there thru work and they were in 2006. He went in to pull the money and the gentleman that handles investments said he could not find a record of his account. Note my husband did have the account number and paper work all. They are saying that someone must have withdrew the money so he asked do you have a signature on file and date because my husband did not ever withdraw it.
The gentleman said no they do not keep files past 10 years. But that maybe it was internally like 1 of our kids. Please know our oldest was 9 years old at the time. When husband told him that the gentleman proceeded to say go to your work place and see if they have anything on file of the last time they r he put anything in the account.
We will never bank there again.
Sky Tillison
4 months ago
Never answer any of the phonecalls coming into this bank. Everytime ive called it rings until it goes to a voicemail and i end up having to call the Tell City location to get any help.
Annette Bennett
4 months ago
Great people!!!! My husband and I are OTR truck drivers. Our cat got out some how while we were parked there over night. When we had to leave went and told them about our cat. 124 miles down the road the bank calls they have our cat. We turn around, go back and get him and they have him in their lounge with a sign on the door not to let cat out. We are all back together now thanks to these great people.Thank You Tim and Annette Bennett
Owen 2
1 year ago
Annette Bennett
1 year ago
ChrisWonders
1 year ago
Karen Merkley
1 year ago
Tjcolts95
1 year ago
Tonya Weisheit
4 months ago
Sky Tillison
4 months ago
Annette Bennett
4 months ago