Ashland Credit Union, Ashland, KY

Would you like to get overdraft fees when you have money to cover things in your account? Would you like them to move $.01 to that account that has the money to cover your transaction for $5 fee that finally overdrafts your account? Would you like charges you made 6 days ago hang in limbo until a a large payment comes up and then suddenly they all go through the second after the largest payment clears? Would you like those payments to instead go through seconds before you are paid causing another overdraft fee? If your answers are yes, then I completely suggest using this credit union. Local isn't always best, y'all.

Great staff, quality customer support, and are very easy to deal with. I personally think the staff go above and beyond to exceed customer needs. I have multiple loans with this institution and they always exceed my expectations. I am a proud member of the Ashland Credit Union.

I wish I had something positive to say about this institution but I don't. The only thing ACU cares about is how much of your money they can separate from you. I have had so many negative experiences with them I have went 3 different times to close out my account and they convinced me not to. They did the least they could do to keep me from closing my account. I wish I would have stuck with my guns and stopped the nonsense from the start. I don't recommend this bank unless you like being frustrated and having your money stolen little by little with NSF charges, don't matter if you have overdraft protection or not, it don't protect you from still getting NSF charges...insane

I have been using ashland credit union for 6 years. I love it. Way better than a traditional bank. I have used them to purchase 2 vehicles and without question better rates and monthly payments come from them. by a lot, hundreds of dollars saved a month compared to other offers you receive at any dealership.

I have been banking with Ashland Credit Union for quite a few years now, great people to do business with! I am in Pennsylvania so contact is mostly via the phone and everyone is friendly and helpful. I have financed several vehicles through them and they have been smooth transactions.

Great customer service Heather was awesome to work with very knowledgeable of all my questions very friendly made me very comfortable made me feel like family. I would always ask for her if I need heip I live in Utah so it's usually on the phone all I can say is this credit union is 😍 amazing. …

Fantastic experience with these guys. Super knowledgeable and helpful. Been a customer a little over 2 years. Simeon and Kim both helped me and were amazing

Very good bank. They always approve our auto loans at good rates when other won't.