First Heritage Credit, DeRidder, LA

Customer service greatly varies day to day and by who it is you are dealing with. I feel there is no consistency but they tend to want to help. Minus 1 or 2 I have dealt with in the past that if I had to speak to again I would likely lose my mind. Great if you need a quick loan of a small amount but I wouldn't recommend a long term relationship specifically.

Miss BJ is always nice and kind to me. She and the manager helped me when I was unable to make my payment. They gave me a loan when others said "no". Thank You, Allan R.

Horrible customer service! My husbands health declined rapidly and we were lat, they call and lead horribly rude messages on my husbands phone and threaten us every time we come in to make any type of payment! These as supposed to be Godly women and they treat people so disrespectfully. So sad

Will harass you to no end. Seen these people outside of their workplace and got dirty looks. Glad to be able to make a payment online without having to go in there. They never make me feel welcome.

Horrible place! They are completely rude! When my husband was late on his payment because he got sick and couldn't work the manager decided to come out to my car when i gave somone else a ride there and hit my window to harrass me for the payment i didn't have she stood by my car and would not let me leave! Horrible customer service and horrible management! Glad to make the payments online before i go see these people again!

I'm not even a customer nor was I ever. Have gotten 2 calls first Oct 9th and then Oct 10th. Getting text from them saying I have an account today. I have had the same thing happen 2 years previously and it wasn't me. So I call tell the story then a manager comes gets my phone number and informs me that it's my number on the account. I tell her to remove it and she says no. I let her know it was harassing and I will see it as harassing from this point on. She didn't like that trying to over talk me then hung up on me. I called her back informed her of the two phone calls because she says they never called me. I told her I'd like her name I was going to contact someone who was corporate level. She refused I got upset because this is my personal phone number for the past 4 years and it's linked to all my personal business. Then my mouth got a bit ugly. Maybe this corporate office should be trained their managers at a higher standard.

Miss Shanda was able to help me out with my loan this month. She was so amazing and helpful. Definitely recommend!

The ladies were very helpful. They new what they were doing. Listened and understood my situation.