The experience I had wasn't very positive at all. The associates are too unprofessional.. I now understand why alot of businesses keep them dummies away from the phones. I wasn't applying for the loan and yet my info was demanded. Once I explained the applicants situation, attitudes were thrown at me. I threw it back and ended the call.
People working with people should have PROPER phone etiquette as well as PROPER customer service skills.AT THE END OF THE DAY.
THANK YOU!!!
LaQuincy
4 months ago