Leominster Credit Union, Leominster, MA

My wife and I worked with Jacob Lippman with our mortgage over the past 9 months or so. FINALLY closing on a house this week, but Jake was very patient with our constant questions and concerns as first time home buyers. He also assisted us in applying for a grant that almost DOUBLED our down payment. We have used them for two car loans as well. Great experience over all.

I experienced blatant discriminatory policies upon my visit to this bank yesterday with a young African American male. It was explained that their policies are customer specific and not blanketed across the board. It’s at the “managers” discretion on who has immediate access to their payroll funds or who has to wait a day or more. If it wasn’t for the fact that the next teller over proceeded to provide immediate access to payroll funds to a Caucasian male, I would never have learned of such discrimination. Pulling my 3 mortgage loans and checking and savings accounts from this bank immediately.

the people who work at the LCU on North Main street in Leominster are wonderful---never had a negative interaction with any of them---they consistently go out of their way to help. Happy holidays to you folks!

I had 22 years with LCU. If you live pay check to pay check: Stay away! They don't want you. If you want a mortgage, fine. Otherwise, don't bother. Their fees & fines are exorbitant!

Not the best bank I have ever dealt with. Interest rates change without notice. We closed our account on the middle of the month and received no notice about interest, that accumulates daily, being forfeited if you close your account before month end. We even contacted the customer service chat about closing the accounts and they didn't say anything about the interest being forfeited. These were savings accounts not CD's. I would expect to loose the interest in a CD. Not a good experience, so much for trying to get the small bank customer service experience.

I have an auto loan. Sept. 2022 I was seriously injured in Jan 2023. Since then it’s been a financial struggle. While payments were late I was staying current. Sept. 2023 suffered a heart attack. The following 6 weeks in and out of hospital and surgery. Always in contact with LCU. I get home from the hospital and there’s a reposition. Notice in my mail I’m 45 days overdue. I’ve tried to explain I can get paid up give me a 2 week to recover. After 1 week a repossession order sent and my credit crash by 50 points. They’re the only lender refusing to adjust payments at all. A equity loan was being processed at the time to allow me to clear up any past debt from the past 11 months. With LCU report to the credit bureau that is no longer an option. Run far away from LCU This can happen to anyone any time

I just Called about a re-fi on a car loan I just purchase thru GM 9.9% I spoke with Kathy (I believe). EXTREMELY helpful, and informed me that their going rate is 4.99 % What a huge savings. Thank You. I'll be refinancing immediately. AWESOME!!! ALWAYS VERY HELPFUL

Not the best bank I have ever dealt with. Interest rates change without notice. We closed our account on the middle of the month and received no notice about interest, that accumulates daily, being forfeited if you close your account before month end. We even contacted the customer service chat about closing the accounts and they didn't say anything about the interest being forfeited. These were savings accounts not CD's. I would expect to loose the interest in a CD. Not a good experience, so much for trying to get the small bank customer service experience.