Sheila's Jewelry & Loan, Hagerstown, MD

I love jewelry and handbags! Sheila's is the perfect place to shop. Warm friendly atmosphere, and everyone is helpful and knowledgeable. Prices are great ! Shop is very clean and all items look brand new! This is a must if you are looking for antique items, jewelry or handbags!!!

I can honestly say 1st time @ Sheila's Jewelry, she was extremely patient with my questions and actually took the time to respond. The atmosphere was very friendly and nice. I will go there again and would highly recommend her shop. Thanks again for a very pleasant experience!!

I have been to Sheila' s Jewelry and Loan several times. Her professionalism, personality, deals, and her fairness is what keeps me coming back. She is very accommodating to her customers and makes them feel like family. She also donates to charities which is very important to me. I highly recommend her and her business as your first option for what you're looking for. Thank you Sheila for all you do, for your customers and the community.

I have been a dedicated customer for years always take my camera in during tough times, but always pay back even if the fees are a bit pricey. This time I was 8 days late on a payment and they sold my loan on eBay. They really screwed me over and took something that meant something to me. I wouldn’t trust this place with another item of mine. When I was inquiring why they sold it like that so fast the man who runs it became very hostile towards me and I was upset and crying but in no way mean to him!

I would not recommend doing business with these people. The “owner” who I’m assuming was Sheila, was simply quite rude and unprofessional. After an offer was already made on the item I was trying to sell, she came out to my vehicle and knocked on my window IN THE SNOW, just to very rudely and with a nasty attitude, tell me to not even waste my time, she was not interested in the item and that she had already told that to the person that was working at the front desk as if I was already aware of that, which I wasn’t, considering the fact that she herself had already made me an offer. There’s a way to speak to people, ESPECIALLY CUSTOMERS, and that is NOT it. I’m surprised they’re even still in business. And clearly reading the other reviews, this isn’t uncommon behavior for the owner or people working there. Seems to me they’ll do anything to rip people off and low ball offers for ALL items. Very bad business if you ask me. I’d definitely reconsider if you’re looking into doing business with them.

I love jewelry and handbags! Sheila's is the perfect place to shop. Warm friendly atmosphere, and everyone is helpful and knowledgeable. Prices are great ! Shop is very clean and all items look brand new! This is a must if you are looking for antique items, jewelry or handbags!!!

I bought all of my jewelry from Kay Jewelers back in 2014 and had all of my receipts to prove it. I asked if the lady wanted to see them and she said “no I’ve been doing this for 20 years. I know what to look for and I don’t believe these are from Kay Jewelers.” Again, I keep all my receipts for big expenses. I paid at least $400-600 for each piece of jewelry. She looked at 1 of the 5 pieces of jewelry that I had and said she wouldn’t take it. I didn’t take her decision personally but I was curious as to why because in my mind all of it was real when she didn’t believe it was. I wasn’t sure what specifically she was looking for to say that it was fake so I decided to ask so that I don’t ever get taken advantage of when buying more jewelry in the future because I’m not a jeweler. Instead of sharing some knowledge, she instead said she wasn’t going to look at my other jewelry. Her reasoning was because she felt I was questioning her 20 years of knowledge. Now I’m even more confused because I thought I could learn something when instead she thought I was questioning her integrity. I’m very disappointed at the assumptions. As a business owner, you should at least be open to at least hearing somebody out if they’re curious but I get it. I only asked 2 questions. Maybe she was having a bad morning. At least that’s the excuse I’ll give her but if you’re looking to sale any of your jewelry; I don’t recommend this place at all. The guy seemed cool but he was helping someone else and the lady took it upon herself to try to “help” me. When I first walked in, she was bringing in some dogs and complained how one almost spilled her coffees. Instantly the guy says “Uh oh you don’t want to do that. You don’t want to spill her coffee she’ll be mean the rest of the day.” I should’ve left right then because that’s childish to me. That’s no excuse to treat somebody you just met and just trying to get information like rubbish. It felt like a personal problem. Maybe it’s because I’m black idk lol. Overall, it was weird.

Pictures are not represented at the store. You can see everything in the store in 2 minutes.