TLC Community Credit Union, Adrian, MI

They stole my $5.00 in the account I had to use to cash checks lol seriously I let it set to long but still they didn't need it more than I!!!

Only drive thru is open, but they do have 2 lanes. Fast, friendly service!

Everything is a bit slow now due to COVID restrictions but the staff here is always friendly & helpful.

Couldn't ask for a better place to do my banking needs. The staff are all courteous, friendly and very professional which helps to make the banking experience pleasant!

They are Awesome

After 5 years of 2 personal accounts & 2 years of my business account I sadly will be leaving TLC. Horrible bank to do business with if you own your own shop. They have a program that is available to business owners to not hold any your funds & to deposit them without going into the branch. This would have saved my business a huge headache. Working with Jim & Derrick hasn’t been helpful whatsoever. From these two themselves it’s my job to call in & see what programs are available for my business to help it run more efficiently. I’m just wondering how would I know about any of these programs they offer if I don’t call & ask about something I have zero knowledge that this program exists. When I signed up for my account, this should have been something that was explained to benefit my business, but it was not. This bank is not for the Community, they are more in it for profit than anything. Also left a message with Derek the commercial business manager on Friday and still has not returned my call. Extremely disappointed with the customer service. Jim was kind & I understand this isn’t in his hands but at the very least I expected a call back from the manger of this department.

They stole my $5.00 in the account I had to use to cash checks lol seriously I let it set to long but still they didn't need it more than I!!!

Only drive thru is open, but they do have 2 lanes. Fast, friendly service!