I have one of my mortgages through this bank and it is literally the slowest service in the world. They do not have online pay. EVERY single month I do not get my statement until around the 22nd or later- that gives me less then a week to pay. I just contacted the bank about my tax statement (it is the last tax document I'm waiting on) and they told me they will be going out tomorrow, January 31st. Unacceptable, I understand this bank is in Northern Michigan but that is not an excuse to procrastinate and not get with the times. You are a bank and people trust you with their money let's start acting like it's 2018.
jackie jewell
1 year ago
Horrible bank.
Jaclyn Marie
1 year ago
This bank literally thrives and makes its money off fees, hard pass. Choose a bank that doesn’t tell you one thing and then rip you off when you go in to close your account. Happy to never be banking with them again!
Kevin O'Connor
1 year ago
Thoroughly satisfied with my recent loan. With help and guidance from Karen, I was able to close on a land purchase in one months time. The process was smooth and the terms we agreeable. I would recommend pursuing a loan here.
Amanda Stevens
1 year ago
Very welcoming and pleasant. If I need help everyone is Jonny on the spot. I don't feel like just a number.
Rachel Kitts
4 months ago
I have one of my mortgages through this bank and it is literally the slowest service in the world. They do not have online pay. EVERY single month I do not get my statement until around the 22nd or later- that gives me less then a week to pay. I just contacted the bank about my tax statement (it is the last tax document I'm waiting on) and they told me they will be going out tomorrow, January 31st. Unacceptable, I understand this bank is in Northern Michigan but that is not an excuse to procrastinate and not get with the times. You are a bank and people trust you with their money let's start acting like it's 2018.
Jaclyn Marie
4 months ago
This bank literally thrives and makes its money off fees, hard pass. Choose a bank that doesn’t tell you one thing and then rip you off when you go in to close your account. Happy to never be banking with them again!
Kevin O'Connor
4 months ago
Thoroughly satisfied with my recent loan. With help and guidance from Karen, I was able to close on a land purchase in one months time. The process was smooth and the terms we agreeable. I would recommend pursuing a loan here.
Rachel Kitts
1 year ago
jackie jewell
1 year ago
Jaclyn Marie
1 year ago
Kevin O'Connor
1 year ago
Amanda Stevens
1 year ago
Rachel Kitts
4 months ago
Jaclyn Marie
4 months ago
Kevin O'Connor
4 months ago